ubuntu-x-swat team mailing list archive

[DavidBriscoe <778758@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Binary package hint: xorg

When I use ubuntu-bug to report bugs on xorg-related packages (unity,
compiz, xorg), I'm presented with this question:

Development is completed for the 'natty' version of Ubuntu, so you
should use technical support channels unless you know for certain it
should be reported here?

If I found a bug that I want to report, the only applicable yes option
is "Yes, The problem began after doing a system software update." This
implies that the developers are interested in regressions, but not new
bugs.

More information on the askubuntu question here:
http://askubuntu.com/questions/39358/why-does-ubuntu-bug-imply-that-i
-shouldnt-report-bugs-for-compiz-and-unity

Brian Murray said it's due to xorg's apport hook and I was asked to
report this bug.


It's frustrating as a user to run ubuntu-bug to report a bug, then be
told to go to askubuntu, then be told there that it's a bug and you
should report it. However, I also want developers to spend their
available time fixing real bugs.

Perhaps if the hook added a "tech-supported" tag to bugs that had
already gone through tech support so that those bugs can rise to the
top?

Or if you could import an AskUbuntu question into a bug report so it
feels like asking on AskUbuntu is an important step in the bug reporting
process. (Yes, copy-paste does most of that, but I think psychologically
it's very different.)

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xorg 1:7.6+4ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,gnomecompat,snap,mousepoll,vpswitch,regex,extrawm,grid,imgpng,compiztoolbox,text,move,place,resize,wall,session,animation,unitymtgrabhandles,expo,workarounds,ezoom,staticswitcher,fade,scale,unityshell,scaleaddon,scalefilter]
CompositorRunning: compiz
DRM.card0.DP.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes: 
 edid-base64:
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1366x768
 edid-base64: AP///////wAw5AFwAAAAAAASAQOAIhN4Ck6FnltVlSYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZPhxWoFAAFjAwIDUAWMIQAAAZAAAA/gBENjY5SoExNTZXSDIKAAAAAAD//////////wEBCiAgAME=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes: 
 edid-base64:
Date: Fri May  6 13:57:18 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus: bcmwl, 5.100.82.38+bdcom, 2.6.38-8-generic, x86_64: installed
GraphicsCard:
 Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:02aa]
   Subsystem: Dell Device [1028:02aa]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Dell Inc. Inspiron 1545
ProcEnviron:
 LANGUAGE=en_CA:en
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=19e6b2b5-cf83-4ea1-9103-e65b2b680694 ro quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/13/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0G848F
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd05/13/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0G848F:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 natty running-unity ubuntu

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https://bugs.launchpad.net/bugs/778758

Title:
  The apport hook discourages new bug reports