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[Bug 408645] [NEW] Screen & Keybaord Crashes/hangs but CPU continues to work

 

Public bug reported:

Binary package hint: xserver-xorg-video-ati

I created a report through "ubuntu-bug xserver-xorg-video-ati" I hope it
is reference here.

First of all I am a complete new user, apologies if this is the wrong
place to report this problem.

I installed Ubuntu 9.04 last Saturday (Dual boot) and ever since this
problem occurs.  After a good few hours of PC being on, downloading
torrents, the screen crashes [1st occasion with an Alt+Tab] and [2nd
occasion whilst playing an AVI through VLC].

Although the screen hangs I can still move the mouse pointer but nothing
can be done; also the keyboard seems to crash as trying Cortl+ALT+Del
does not work.  Pressing the Nun Lock or Caps Lock key make no
difference/lights don't change.  All dead, except for the mouse.

The actual CPU and HDD continue to work as the torrents have progress
whilst the screen is "dead".

I did try the sequence of commands from:
http://help.ubuntu.com/community/Radeon_9200/9250_(RV280)_and_DVI
but was unable to make the changes requested, namely remove the comments.  I think this page is now out of date.

If additional information is required, please request it in simple terms
for new users.  Thank you for your help in advance.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: xserver-xorg-video-ati 1:6.12.1-0ubuntu2
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersion: Linux version 2.6.28-15-generic (buildd@rothera) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #48-Ubuntu SMP Wed Jul 29 08:54:56 UTC 2009
SourcePackage: xserver-xorg-video-ati
Uname: Linux 2.6.28-15-generic i686

** Affects: xserver-xorg-video-ati (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386

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Screen & Keybaord Crashes/hangs but CPU continues to work
https://bugs.launchpad.net/bugs/408645
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