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Message #14255
Re: [Bug 408645] Re: Screen & Keyboard Crashes/hangs but CPU continues to work
Dear Bryce,
Thank you for your email. Do you mean installing Karmic as an additional OS, or do you mean, running as a live OS from the CD only? Once Karmic is runing what do I do? Play an AVI wait for it to crash, re-start and then send you another bug report like before?
Please remember all of this is new for me, so the more information you provide me the quicker I will be able to help.
Regards,
Gonçalo Lacerda-Machado
UK +44-(0)7769 74 71 79
> Date: Tue, 4 Aug 2009 22:22:54 +0000
> From: bryce@xxxxxxxxxxxxxxxxxxx
> To: goncalolm@xxxxxxxxxxx
> Subject: [Bug 408645] Re: Screen & Keyboard Crashes/hangs but CPU continues to work
>
> Thanks for reporting this problem and using ubuntu-bug, which collects a
> lot of basic debugging files.
>
> I'd like to forward this issue upstream, but they need to know if it is
> still a bug with their current development code. Would it be possible
> for you to test if this is still an issue on Karmic? Live CD ISOs of
> Karmic can be downloaded from
> http://cdimages.ubuntu.com/releases/karmic/
>
> ** Summary changed:
>
> - Screen & Keybaord Crashes/hangs but CPU continues to work
> + Screen & Keyboard Crashes/hangs but CPU continues to work
>
> ** Summary changed:
>
> - Screen & Keyboard Crashes/hangs but CPU continues to work
> + X freeze
>
> ** Tags added: freeze jaunty
>
> ** Changed in: xserver-xorg-video-ati (Ubuntu)
> Status: New => Incomplete
>
> --
> X freeze
> https://bugs.launchpad.net/bugs/408645
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-video-ati” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: xserver-xorg-video-ati
>
> I created a report through "ubuntu-bug xserver-xorg-video-ati" I hope it is reference here.
>
> First of all I am a complete new user, apologies if this is the wrong place to report this problem.
>
> I installed Ubuntu 9.04 last Saturday (Dual boot) and ever since this problem occurs. After a good few hours of PC being on, downloading torrents, the screen crashes [1st occasion with an Alt+Tab] and [2nd occasion whilst playing an AVI through VLC].
>
> Although the screen hangs I can still move the mouse pointer but nothing can be done; also the keyboard seems to crash as trying Cortl+ALT+Del does not work. Pressing the Nun Lock or Caps Lock key make no difference/lights don't change. All dead, except for the mouse.
>
> The actual CPU and HDD continue to work as the torrents have progress whilst the screen is "dead".
>
> I did try the sequence of commands from:
> http://help.ubuntu.com/community/Radeon_9200/9250_(RV280)_and_DVI
> but was unable to make the changes requested, namely remove the comments. I think this page is now out of date.
>
> If additional information is required, please request it in simple terms for new users. Thank you for your help in advance.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> Package: xserver-xorg-video-ati 1:6.12.1-0ubuntu2
> ProcEnviron:
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> ProcVersion: Linux version 2.6.28-15-generic (buildd@rothera) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #48-Ubuntu SMP Wed Jul 29 08:54:56 UTC 2009
> SourcePackage: xserver-xorg-video-ati
> Uname: Linux 2.6.28-15-generic i686
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--
X freeze
https://bugs.launchpad.net/bugs/408645
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which is subscribed to xserver-xorg-video-ati in ubuntu.
References