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[RayArdia <question77254@xxxxxxxxxxxxxxxxxxxxx>]

Question #77254 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/77254

    Status: Answered => Open

RayArdia is still having a problem:
Hi Tom,
Thanks for your helpful suggestions, in reply I confirm that I have
tried to get help from MS - no joy (though they did suggest that if I
would like to spend $46 PER QUESTION!) they might be able to help! Have
previously tried the Ubuntu forums and those at Cadvance, again without
success. No Linux version is likely to be made available for such a very
old program. Best hope seems to be Virtual machine solution using XP,
'cos I know it works on that but I have no idea how to set it up. 
Kindest regards, Ray

On Mon, 2009-07-20 at 11:55 +0000, Tom wrote:

> Your question #77254 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/77254
> 
> Tom proposed the following answer:
> Microsoft Customer Support might be helpful, i've hardly ever had any satisfaction from them so i never really consider the possibility of bothering to ask them.  
> http://windowshelp.microsoft.com/Windows/en-US/default.mspx
> http://www.microsoft.com/atwork/default.aspx
> http://www.microsoft.com/en/us/default.aspx
> 
> They might be able to send you a Vista Cd, it's unclear exactly who is
> legal required to provide you with a Vista Cd but it's worth asking them
> how you're supposed to reinstall Vista without one.  It'd be good to
> have a product key or licence number to give them, perhaps it's on a
> label stuck onto your machines case, they're usually quite shiny,
> sparkly and some holograms on the border.  On flat desktop cases they're
> sometimes on the underside of the case, on tower cases they are usually
> on one side.
> 
> I think i would just tell them that Vista had slowed down so much that i
> really felt like i needed to reinstall and start again with it.  Perhaps
> mention that i would consider using linux if i couldn't find a way to
> re-install Vista but i would steer clear of saying that i'd already
> installed it because they will see that as an excuse to blame someone
> else and to attempt to coerce you into re-buying a new version of one of
> their products.
> 
> 
> Good luck and regards from
> Tom :)
>

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