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Re: Ubable to update Ubuntu-One on Acer Aspire Laptop


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Hi Elliot,

Are you sure that the instructions are correct? If they are correct, I
might have a strange situation on my computer.
The ubuntuone-client-gnome package was installed, but
ubuntuone-storage-protocol wasn't.

And another "me too" on the disappearing ubuntuone applet from the
notification area...

I removed all ubuntuone packages I could find, and after that ran a
"sudo apt-get autoremove" to clear other unused packages.
Then I installed ubuntuone-client-gnome.

And still, ubuntuone-storage-protocol is not installed.
Instead, python-ubuntuone-storageprotocol is installed.

What's the difference between these 2 packages and which one should I

And another question: I have the ubuntuone-ppa-beta package installed,
but there's also a ubuntuone-ppa package.
Do I have the correct package?

Finally, if I do have the correct packages, how can I help to find the
reason behind the disappearing applet?



Elliot Murphy wrote:
> Hi John,
> On 08/22/2009 08:12 AM, John wrote:
>> Hi I have been having this problem for ages, it doesnt even give an
>> error that I can see.n the Update manager the Ubuntu One update is
>> continuously greyed out. Its been like this for ages.
> Sorry this hasn't been working for you. I wonder if it's a glitch from
> when we split the packages up?
>> How can I uninstall and reinstall, would rather use the Terminal to be
>> sure of uninstalling it. Does anybody know the command? Still getting
>> used to the terminal.
> To remove everything (this is the lowest level ubuntuone package, it
> will force all the rest to be removed):
> $ sudo apt-get remove ubuntuone-storage-protocol
> To reinstall everything (this is the top level ubuntuone package
> including gnome integration):
> $ sudo apt-get install ubuntuone-client-gnome
> Let us know if you are able to get it working, if not there may be a bug
> in the package dependencies that we need to identify and fix.
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