ubuntuone-users team mailing list archive

[Kyle Mecklem <kylemecklem@xxxxxxxxx>]

To whom it may concern,

I am an avid Ubuntu user so when I first heard about Ubuntu One I was
excited to use it to backup my business's data. Unfortunately no part
of Ubuntu one has been working for me (using Ubuntu 9.10 Karmic). The
application crashes as soon as I click it, the Ubuntu One folder hangs
on "connecting..." and the web interface is unresponsive when I
attempt to upload a large file.

I am forced to end my paid subscription with Ubuntu One and look into
alternative cloud storage such as DropBox, CrashPlan or Jungle Disk.

I understand good software takes time to perfect, but I've waited
nearly three weeks for the problems to be fixed. Am I suppose to pay
monthly for zero service? As a company that has yet to make a profit;
I would advise Canonical to spend more energy on the applications that
will turn a profit.

-- 
Kyle Mecklem - Website Designer  & Developer
http://www.kylemecklem.com

P.O. Box 67044
Portland, Oregon 97268
Email: kyle@xxxxxxxxxxxxxxx
Office: 1-(503)-776-0585
Cell: 1-(503)-853-1715