ubuntuone-users team mailing list archive

[Jeffrey Joy <freyjoy@xxxxxxxxx>]

Can you see your ubuntuone key under Accessories->Passwords and
encryption Keys->Passwords?
Can you see your machine if you log in manually to one.ubuntu.com and
go the 'Account' section?

-jeff

On Mon, May 3, 2010 at 5:00 PM, Marc <marcadams@xxxxxxxxxxx> wrote:
> Hi all;
>
> I've recently installed Lucid, and trying out the Ubuntu One
> functionality.
>
> Problem I have is, after registering an account, when I open the "Ubuntu
> One Preferences" dialogue (in the "me" drop down),
> the dialogue freezes. I cannot click on the manage account / support
> links. The name / email and plan information is "unknown", and the
> status flicks between "Synchronizing" and "disconnected".
>
> After a while I the links become available, and I can again log into my
> account manually - but the dialogue never updates, to suggest a
> successful connection.
>
> The problem is, I never get asked to add a machine to my account, and
> after manually logging on, this is verified by the account information
> online, stating I have no machines associated with this account...
>
> Question - how can I make it register my machine? How can I reset the
> configuration information for the Ubuntu Preference dialogue, just so I
> know it's looking at the correct account?
>
> Many thanks for any help anyone can give,
> Marc
> --
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>
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