ubuntuone-users team mailing list archive

[Marc Adams <MarcAdams@xxxxxxxxxxx>]

Hi all;

A quick update - in an attempt to "reset" the configuration for my
Ubuntu One account, I've removed the following folders:
./local/share/desktop-couch
./local/share/ubuntuone
./config/desktop-couch
./config/ubuntuone
./cache/desktop-couch
./cache/ubuntuone

and removed the ubuntuone password keys from the key ring .. and logged
out.


After doing this, after launching the UbuntuOne dialogue, my browser was
finally launched, asking me to enter a machine.
I've done this, so now my Online Ubuntu account is associated with my
machine.

However, the Unbuntu dialogue still has NOT displayed the machine name
under the devices tab.
Also on the account tab, the name, email and current plan - still
displayed "Unknown"


Any ideas where I can go to from here ???

Thanks
Marc





On Mon, 2010-05-03 at 18:20 -0500, Jeffrey Joy wrote:

> Can you see your ubuntuone key under Accessories->Passwords and
> encryption Keys->Passwords?
> Can you see your machine if you log in manually to one.ubuntu.com and
> go the 'Account' section?
> 
> -jeff
> 
> On Mon, May 3, 2010 at 5:00 PM, Marc <marcadams@xxxxxxxxxxx> wrote:
> > Hi all;
> >
> > I've recently installed Lucid, and trying out the Ubuntu One
> > functionality.
> >
> > Problem I have is, after registering an account, when I open the "Ubuntu
> > One Preferences" dialogue (in the "me" drop down),
> > the dialogue freezes. I cannot click on the manage account / support
> > links. The name / email and plan information is "unknown", and the
> > status flicks between "Synchronizing" and "disconnected".
> >
> > After a while I the links become available, and I can again log into my
> > account manually - but the dialogue never updates, to suggest a
> > successful connection.
> >
> > The problem is, I never get asked to add a machine to my account, and
> > after manually logging on, this is verified by the account information
> > online, stating I have no machines associated with this account...
> >
> > Question - how can I make it register my machine? How can I reset the
> > configuration information for the Ubuntu Preference dialogue, just so I
> > know it's looking at the correct account?
> >
> > Many thanks for any help anyone can give,
> > Marc
> > --
> > This message was sent from Launchpad by the user
> > Marc (https://launchpad.net/~marcadams)
> > using the "Contact this team" link on the Ubuntu One discussion team page.
> > For more information see
> > https://help.launchpad.net/YourAccount/ContactingPeople
> >
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