unity-design team mailing list archive

[Marc Lajoie <manorapide@xxxxxxxxx>]

I gladly concede the point. But that's exactly the sort of situation that
requires interaction, conversation in order to resolve.

Coming back to the analogy of having bakers design a nuclear reactor: I find
this to be a faulty analogy. A better analogy would be engineers designing a
professional baking oven.
The engineer insists, "No, you know nothing about heat flow, etc. This is
how the oven should be designed."
The baker answers, "But that doesn't correspond to the way I cook!"
A conversation is needed between both to make the ideal oven, because each
lacks information needed for the optimal design. The bakers lack the
science, the engineers knowledge of how it will actually be used.

Or here's another variation, closer to the situation. If nuclear technicians
(who are not engineers, but often just operate the equipment) don't find the
interface to the nuclear reactors intuitive and usable, that's a problem, no
matter what the nuclear engineers say!

Bakers are not the (direct) users of nuclear plants. I will be a direct user
of Ubuntu.

Conversation's the key, baby!
Marc Lajoie

On Wed, Mar 16, 2011 at 8:16 PM, Paul Sladen <ubuntu@xxxxxxxxxxxxxxx> wrote:

> On Wed, 16 Mar 2011, Marc Lajoie wrote:
> > to voice my opinion on what sort of interface
>
> There is another harder part, which is that the idea doesn't always
> correspond to the solution.
>
> For example, "I want the wall to be orange" could (after much
> further investigation) turn actually to be a request for one of:
>
>  a. Yellow wall, with red light
>  b. White wall, with orange light
>  c. Orange wall, with white light
>
> Quite often the same happens with bug reports;  one first has to ask
> more questions to figure out /what/ is being asked for, not what
> the person /thinks/ they are asking for!  ;-)
>
>        -Paul
>
>
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