acertimeline team mailing list archive

[Klaus Wölfel <k.woelfel@xxxxxx>]

Yes I'm from germany and my model is also affected.

On Thu, Oct 22, 2009 at 1:02 PM, Deepak Sarda <deepak@xxxxxxxxxx> wrote:
> Hi all.
>
> I just got an email from Acer noting that they are doing a product
> recall for some of their models.
>
> See link: http://customercare.acer-euro.com/customercare/AcerUpdate.aspx?CID=SG&LID=ENG&IType=JM31
>
> [quote]
> It has come to our attention that certain Acer Aspire Notebooks may
> overheat under specific conditions. Acer is therefore voluntarily
> instituting a safety recall for these products.
>
> The affected units are Acer Aspire models AS3410, AS3810T, AS3810TG,
> AS3810TZ and AS3810TZG manufactured prior to September 15, 2009. In
> the affected units the microphone cable may overheat when extreme
> pressure is applied repeatedly to the left palm rest. As a result, the
> unitҳ case may become deformed and the system may malfunction.
>
> Acer has voluntarily instituted a safety recall program to proactively
> replace the microphone cable in the affected units to eliminate any
> risk of overheating.
> [/quote]
>
> The above linked page includes a form where you can enter your unit's
> serial number to find out if your laptop is affected.
>
> I've never used the microphone jack on my 3810T so I've never
> encountered this issue. Nevertheless, I've placed a request for their
> local customer support to contact me so that I can work out when/how
> to take my laptop in for repairs.
>
> Also, I am not sure if this recall affects only units shipped
> in/around Singapore. Can someone on the list who bought their laptop
> in US/Europe confirm if they are affected by the recall?
>
> Regards,
> Deepak.
>
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