acertimeline team mailing list archive

[sulpicius@xxxxxxxxxxxxxxxxxxxxxx]

Austria/also affected.

> Yes I'm from germany and my model is also affected.
>
> On Thu, Oct 22, 2009 at 1:02 PM, Deepak Sarda <deepak@xxxxxxxxxx> wrote:
>> Hi all.
>>
>> I just got an email from Acer noting that they are doing a product
>> recall for some of their models.
>>
>> See link:
>> http://customercare.acer-euro.com/customercare/AcerUpdate.aspx?CID=SG&LID=ENG&IType=JM31
>>
>> [quote]
>> It has come to our attention that certain Acer Aspire Notebooks may
>> overheat under specific conditions. Acer is therefore voluntarily
>> instituting a safety recall for these products.
>>
>> The affected units are Acer Aspire models AS3410, AS3810T, AS3810TG,
>> AS3810TZ and AS3810TZG manufactured prior to September 15, 2009. In
>> the affected units the microphone cable may overheat when extreme
>> pressure is applied repeatedly to the left palm rest. As a result, the
>> unitÒ³ case may become deformed and the system may malfunction.
>>
>> Acer has voluntarily instituted a safety recall program to proactively
>> replace the microphone cable in the affected units to eliminate any
>> risk of overheating.
>> [/quote]
>>
>> The above linked page includes a form where you can enter your unit's
>> serial number to find out if your laptop is affected.
>>
>> I've never used the microphone jack on my 3810T so I've never
>> encountered this issue. Nevertheless, I've placed a request for their
>> local customer support to contact me so that I can work out when/how
>> to take my laptop in for repairs.
>>
>> Also, I am not sure if this recall affects only units shipped
>> in/around Singapore. Can someone on the list who bought their laptop
>> in US/Europe confirm if they are affected by the recall?
>>
>> Regards,
>> Deepak.
>>
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