c2c-oerpscenario team mailing list archive

[debaetsr <792380@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

When a CRM message is forwarded to a (list of) users, an openobject reference is created as Message-Id.
When using thunderbird (no other clients checked) as originating sender, the original Message-ID (note the different casing with Message-Id) is still included in the message body. 
When the mail is replied, openobject doesn't find the openobject-reference anymore, resulting in a new case and so on.
Whether this is a bug in thunderbird or not hasn't been verified, nor other mail clients.

Using an X-header, like X-OpenObject-Reference instead of Message-Id
would be a permanent resolution.

Regards,
Ruben

** Affects: openobject-server
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of C2C
OERPScenario, which is subscribed to the OpenERP Project Group.
https://bugs.launchpad.net/bugs/792380

Title:
  V6.1 Dev double message-id in forwarded CRM mails

Status in OpenERP Server:
  New

Bug description:
  When a CRM message is forwarded to a (list of) users, an openobject reference is created as Message-Id.
  When using thunderbird (no other clients checked) as originating sender, the original Message-ID (note the different casing with Message-Id) is still included in the message body. 
  When the mail is replied, openobject doesn't find the openobject-reference anymore, resulting in a new case and so on.
  Whether this is a bug in thunderbird or not hasn't been verified, nor other mail clients.

  Using an X-header, like X-OpenObject-Reference instead of Message-Id
  would be a permanent resolution.

  Regards,
  Ruben