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[Bug 2115458] [NEW] USB Keyboard sporadically stops working on Ubuntu 24

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: Hamir <2115458@xxxxxxxxxxxxxxxxxx>
Date: Thu, 26 Jun 2025 23:35:28 -0000
Reply-to: Bug 2115458 <2115458@xxxxxxxxxxxxxxxxxx>
Sender: noreply@xxxxxxxxxxxxx
Public bug reported:

My USB Keyboard sporadically stops working on Ubuntu 24.

I used the same USB keyboard with Ubuntu 22, without any issues, except
occasionally on startup, and unplugging the keyboard and plugging it
back in would fix it.

That didn't fix the issue the 2 times it occurred on Ubuntu 24, both of
which happened when I was in the middle of something.

Keyboard functionality seemed to return on its own after a few minutes,
although I'm not sure if it was a result of any actions I took.

I pasted

xev | grep -i key

the first time it happened, and

sudo udevadm control --reload && sudo udevadm trigger

the second time it happened, just now, in my terminal, and the issue
seemed to go away after that.

Of course, since my keyboard wasn't functional, I wasn't actually able
to use the ENTER key to run the command in the second case.

I don't remember how or if I actually executed the command in the first
place without a functioning keyboard.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xserver-xorg-input-libinput 1.4.0-1ubuntu24.04.1
ProcVersionSignature: Ubuntu 6.11.0-26.26~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 26 16:20:04 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
InstallationDate: Installed on 2025-06-15 (12 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: System manufacturer System Product Name
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-26-generic root=UUID=5a60a236-87a2-4442-92d0-df3989ef3c70 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-libinput
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: Default string
dmi.board.name: MAXIMUS IX APEX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/14/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSIXAPEX:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

** Affects: xserver-xorg-input-libinput (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble ubuntu

-- 
You received this bug notification because you are a member of
Debcrafters packages, which is subscribed to xserver-xorg-input-libinput
in Ubuntu.
https://bugs.launchpad.net/bugs/2115458

Title:
  USB Keyboard sporadically stops working on Ubuntu 24

Status in xserver-xorg-input-libinput package in Ubuntu:
  New

Bug description:
  My USB Keyboard sporadically stops working on Ubuntu 24.

  I used the same USB keyboard with Ubuntu 22, without any issues,
  except occasionally on startup, and unplugging the keyboard and
  plugging it back in would fix it.

  That didn't fix the issue the 2 times it occurred on Ubuntu 24, both
  of which happened when I was in the middle of something.

  Keyboard functionality seemed to return on its own after a few
  minutes, although I'm not sure if it was a result of any actions I
  took.

  I pasted

  xev | grep -i key

  the first time it happened, and

  sudo udevadm control --reload && sudo udevadm trigger

  the second time it happened, just now, in my terminal, and the issue
  seemed to go away after that.

  Of course, since my keyboard wasn't functional, I wasn't actually able
  to use the ENTER key to run the command in the second case.

  I don't remember how or if I actually executed the command in the
  first place without a functioning keyboard.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: xserver-xorg-input-libinput 1.4.0-1ubuntu24.04.1
  ProcVersionSignature: Ubuntu 6.11.0-26.26~24.04.1-generic 6.11.11
  Uname: Linux 6.11.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jun 26 16:20:04 2025
  DistUpgraded: Fresh install
  DistroCodename: noble
  DistroVariant: ubuntu
  InstallationDate: Installed on 2025-06-15 (12 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
  MachineType: System manufacturer System Product Name
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-26-generic root=UUID=5a60a236-87a2-4442-92d0-df3989ef3c70 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-libinput
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/14/2018
  dmi.bios.release: 5.12
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1301
  dmi.board.asset.tag: Default string
  dmi.board.name: MAXIMUS IX APEX
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/14/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSIXAPEX:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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Follow ups

[Bug 2115458] Re: USB Keyboard sporadically stops working on Ubuntu 24
From: Benjamin Drung, 2025-06-27