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[Bug 2115458] Re: USB Keyboard sporadically stops working on Ubuntu 24.04

 

It just happened again. I don't think I mentioned it before, but it
appears as if the Ctrl Key is stuck when this happens.

For example, if I try scrolling up or down with my mouse in a browser
when this issue occurs, the screen will zoom in and out.

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https://bugs.launchpad.net/bugs/2115458

Title:
  USB Keyboard sporadically stops working on Ubuntu 24.04

Status in xserver-xorg-input-libinput package in Ubuntu:
  Incomplete

Bug description:
  My USB Keyboard sporadically stops working on Ubuntu 24.04.

  I used the same USB keyboard with Ubuntu 22.04, without any issues,
  except occasionally on startup, and unplugging the keyboard and
  plugging it back in would fix it.

  That didn't fix the issue the 2 times it occurred on Ubuntu 24.04,
  both of which happened when I was in the middle of something.

  Keyboard functionality seemed to return on its own after a few
  minutes, although I'm not sure if it was a result of any actions I
  took.

  I pasted

  xev | grep -i key

  the first time it happened, and

  sudo udevadm control --reload && sudo udevadm trigger

  the second time it happened, just now, in my terminal, and the issue
  seemed to go away after that.

  Of course, since my keyboard wasn't functional, I wasn't actually able
  to use the ENTER key to run the command in the second case.

  I don't remember how or if I actually executed the command in the
  first place without a functioning keyboard.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: xserver-xorg-input-libinput 1.4.0-1ubuntu24.04.1
  ProcVersionSignature: Ubuntu 6.11.0-26.26~24.04.1-generic 6.11.11
  Uname: Linux 6.11.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jun 26 16:20:04 2025
  DistUpgraded: Fresh install
  DistroCodename: noble
  DistroVariant: ubuntu
  InstallationDate: Installed on 2025-06-15 (12 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
  MachineType: System manufacturer System Product Name
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-26-generic root=UUID=5a60a236-87a2-4442-92d0-df3989ef3c70 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-libinput
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/14/2018
  dmi.bios.release: 5.12
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1301
  dmi.board.asset.tag: Default string
  dmi.board.name: MAXIMUS IX APEX
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/14/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSIXAPEX:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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References