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Thread
Date
[Bug 2115458] Re: USB Keyboard sporadically stops working on Ubuntu 24.04

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: Hamir <2115458@xxxxxxxxxxxxxxxxxx>
Date: Thu, 03 Jul 2025 16:36:05 -0000
Reply-to: Bug 2115458 <2115458@xxxxxxxxxxxxxxxxxx>
Sender: noreply@xxxxxxxxxxxxx
It just happened again. Are these logs helpful?

After the keyboard stopped working, I tried unplugging it and plugging
it back in. The keyboard still didn't work.

I tried unplugging the webcam USB and plugging it back in. The keyboard still didn't work.
I tried unplugging both the keyboard and the webcam USB and plugging them back in. The keyboard still didn't work.

I tried unplugging the keyboard and plugging in a different keyboard.
The keyboard still didn't work - typing did not show up on screen, even
though the keyboard had power, as evidenced by its LEDs turning on.

Shortly after plugging in the additional keyboard, I could type on both
it and the original keyboard, which was plugged in the entire time.

```
09:33:36 $ sudo dmesg --ctime | tail -n 99
[Thu Jul  3 08:41:20 2025] rfkill: input handler disabled
[Thu Jul  3 08:41:23 2025] usb 1-2: Failed to query (GET_MIN) UVC control 1 on unit 2: -110 (exp. 2).
[Thu Jul  3 08:41:29 2025] systemd-journald[326]: /var/log/journal/9392d8cd3a704b3fb7bea54e355eb9e7/user-1000.journal: Journal file uses a different sequence number ID, rotating.
[Thu Jul  3 08:41:29 2025] kauditd_printk_skb: 149 callbacks suppressed
[Thu Jul  3 08:41:29 2025] audit: type=1400 audit(1751557289.234:161): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/24718/usr/lib/snapd/snap-confine" pid=2047 comm="snap-confine" capability=12  capname="net_admin"
[Thu Jul  3 08:41:29 2025] audit: type=1400 audit(1751557289.234:162): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/24718/usr/lib/snapd/snap-confine" pid=2047 comm="snap-confine" capability=38  capname="perfmon"
[Thu Jul  3 08:41:29 2025] audit: type=1400 audit(1751557289.237:163): apparmor="DENIED" operation="open" class="file" profile="snap-update-ns.snapd-desktop-integration" name="/proc/2126/maps" pid=2126 comm="snap-update-ns" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[Thu Jul  3 08:41:29 2025] rfkill: input handler enabled
[Thu Jul  3 08:41:29 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:41:32 2025] audit: type=1400 audit(1751557292.247:164): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/24718/usr/lib/snapd/snap-confine" pid=2423 comm="snap-confine" capability=12  capname="net_admin"
[Thu Jul  3 08:41:32 2025] audit: type=1400 audit(1751557292.247:165): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/24718/usr/lib/snapd/snap-confine" pid=2423 comm="snap-confine" capability=38  capname="perfmon"
[Thu Jul  3 08:41:32 2025] audit: type=1400 audit(1751557292.250:166): apparmor="DENIED" operation="open" class="file" profile="snap-update-ns.snapd-desktop-integration" name="/proc/2450/maps" pid=2450 comm="snap-update-ns" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[Thu Jul  3 08:41:32 2025] audit: type=1400 audit(1751557292.332:167): apparmor="DENIED" operation="symlink" class="file" profile="snap.snapd-desktop-integration.snapd-desktop-integration" name="/dev/char/195:255" pid=2483 comm="snapd-desktop-i" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000
[Thu Jul  3 08:41:32 2025] audit: type=1400 audit(1751557292.334:168): apparmor="DENIED" operation="symlink" class="file" profile="snap.snapd-desktop-integration.snapd-desktop-integration" name="/dev/char/195:0" pid=2483 comm="snapd-desktop-i" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000
[Thu Jul  3 08:41:32 2025] audit: type=1400 audit(1751557292.334:169): apparmor="DENIED" operation="symlink" class="file" profile="snap.snapd-desktop-integration.snapd-desktop-integration" name="/dev/char/195:0" pid=2483 comm="snapd-desktop-i" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000
[Thu Jul  3 08:41:32 2025] audit: type=1400 audit(1751557292.335:170): apparmor="DENIED" operation="symlink" class="file" profile="snap.snapd-desktop-integration.snapd-desktop-integration" name="/dev/char/195:0" pid=2483 comm="snapd-desktop-i" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000
[Thu Jul  3 08:41:32 2025] rfkill: input handler disabled
[Thu Jul  3 08:41:45 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:41:50 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:42:45 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:42:51 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:44:26 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:44:38 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:44:42 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:49:52 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:51:18 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 08:52:33 2025] usb 3-1: new full-speed USB device number 3 using xhci_hcd
[Thu Jul  3 08:52:33 2025] usb 3-1: config 1 has an invalid interface number: 3 but max is 2
[Thu Jul  3 08:52:33 2025] usb 3-1: config 1 has no interface number 2
[Thu Jul  3 08:52:33 2025] usb 3-1: New USB device found, idVendor=041e, idProduct=3272, bcdDevice= 1.00
[Thu Jul  3 08:52:33 2025] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Thu Jul  3 08:52:33 2025] usb 3-1: Product: Pebble V3
[Thu Jul  3 08:52:33 2025] usb 3-1: Manufacturer: ACTIONS
[Thu Jul  3 08:52:33 2025] usb 3-1: SerialNumber: ㉕捤稰眷㕳愳㤷湲
[Thu Jul  3 08:52:33 2025] usb 3-1: 9:0: bogus dB values (-12800/-12700), disabling dB reporting
[Thu Jul  3 08:52:33 2025] input: ACTIONS Pebble V3 as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-1/3-1:1.3/0003:041E:3272.0006/input/input28
[Thu Jul  3 08:52:33 2025] hid-generic 0003:041E:3272.0006: input,hidraw5: USB HID v1.00 Device [ACTIONS Pebble V3] on usb-0000:04:00.0-1/input3
[Thu Jul  3 09:00:33 2025] kauditd_printk_skb: 6 callbacks suppressed
[Thu Jul  3 09:00:33 2025] audit: type=1400 audit(1751558433.556:177): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/24718/usr/lib/snapd/snap-confine" pid=10446 comm="snap-confine" capability=4  capname="fsetid"
[Thu Jul  3 09:00:34 2025] audit: type=1400 audit(1751558433.753:178): apparmor="DENIED" operation="open" class="file" profile="snap-update-ns.firmware-updater" name="/proc/10477/maps" pid=10477 comm="snap-update-ns" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[Thu Jul  3 09:00:34 2025] audit: type=1400 audit(1751558433.903:179): apparmor="DENIED" operation="open" class="file" profile="snap.firmware-updater.firmware-notifier" name="/proc/sys/vm/max_map_count" pid=10446 comm="firmware-notifi" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[Thu Jul  3 09:19:12 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 09:19:17 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 09:25:20 2025] usb 1-2: reset high-speed USB device number 4 using xhci_hcd
[Thu Jul  3 09:26:27 2025] usb 3-2: USB disconnect, device number 2
[Thu Jul  3 09:26:31 2025] usb 3-2: new full-speed USB device number 4 using xhci_hcd
[Thu Jul  3 09:26:31 2025] usb 3-2: New USB device found, idVendor=3842, idProduct=2612, bcdDevice=a0.18
[Thu Jul  3 09:26:31 2025] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Thu Jul  3 09:26:31 2025] usb 3-2: Product: Z12 Gaming Keyboard
[Thu Jul  3 09:26:31 2025] usb 3-2: Manufacturer: EVGA
[Thu Jul  3 09:26:31 2025] input: EVGA Z12 Gaming Keyboard as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.0/0003:3842:2612.0007/input/input29
[Thu Jul  3 09:26:31 2025] hid-generic 0003:3842:2612.0007: input,hidraw2: USB HID v1.11 Keyboard [EVGA Z12 Gaming Keyboard] on usb-0000:04:00.0-2/input0
[Thu Jul  3 09:26:31 2025] input: EVGA Z12 Gaming Keyboard Mouse as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.1/0003:3842:2612.0008/input/input30
[Thu Jul  3 09:26:31 2025] input: EVGA Z12 Gaming Keyboard Consumer Control as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.1/0003:3842:2612.0008/input/input31
[Thu Jul  3 09:26:32 2025] input: EVGA Z12 Gaming Keyboard System Control as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.1/0003:3842:2612.0008/input/input32
[Thu Jul  3 09:26:32 2025] hid-generic 0003:3842:2612.0008: input,hiddev1,hidraw3: USB HID v1.11 Mouse [EVGA Z12 Gaming Keyboard] on usb-0000:04:00.0-2/input1
[Thu Jul  3 09:26:32 2025] input: EVGA Z12 Gaming Keyboard as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.2/0003:3842:2612.0009/input/input34
[Thu Jul  3 09:26:32 2025] hid-generic 0003:3842:2612.0009: input,hiddev2,hidraw4: USB HID v1.11 Keyboard [EVGA Z12 Gaming Keyboard] on usb-0000:04:00.0-2/input2
[Thu Jul  3 09:26:55 2025] usb 1-2: USB disconnect, device number 4
[Thu Jul  3 09:26:56 2025] usb 1-2: new high-speed USB device number 5 using xhci_hcd
[Thu Jul  3 09:26:57 2025] usb 1-2: New USB device found, idVendor=046d, idProduct=0825, bcdDevice= 0.12
[Thu Jul  3 09:26:57 2025] usb 1-2: New USB device strings: Mfr=0, Product=0, SerialNumber=2
[Thu Jul  3 09:26:57 2025] usb 1-2: SerialNumber: 62498E50
[Thu Jul  3 09:26:57 2025] usb 1-2: Found UVC 1.00 device <unnamed> (046d:0825)
[Thu Jul  3 09:26:58 2025] usb 1-2: set resolution quirk: cval->res = 384
[Thu Jul  3 09:27:13 2025] usb 1-2: USB disconnect, device number 5
[Thu Jul  3 09:27:14 2025] usb 3-2: USB disconnect, device number 4
[Thu Jul  3 09:27:18 2025] usb 3-2: new full-speed USB device number 5 using xhci_hcd
[Thu Jul  3 09:27:18 2025] usb 3-2: New USB device found, idVendor=3842, idProduct=2612, bcdDevice=a0.18
[Thu Jul  3 09:27:18 2025] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Thu Jul  3 09:27:18 2025] usb 3-2: Product: Z12 Gaming Keyboard
[Thu Jul  3 09:27:18 2025] usb 3-2: Manufacturer: EVGA
[Thu Jul  3 09:27:18 2025] input: EVGA Z12 Gaming Keyboard as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.0/0003:3842:2612.000A/input/input36
[Thu Jul  3 09:27:18 2025] hid-generic 0003:3842:2612.000A: input,hidraw2: USB HID v1.11 Keyboard [EVGA Z12 Gaming Keyboard] on usb-0000:04:00.0-2/input0
[Thu Jul  3 09:27:18 2025] input: EVGA Z12 Gaming Keyboard Mouse as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.1/0003:3842:2612.000B/input/input37
[Thu Jul  3 09:27:18 2025] input: EVGA Z12 Gaming Keyboard Consumer Control as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.1/0003:3842:2612.000B/input/input38
[Thu Jul  3 09:27:18 2025] input: EVGA Z12 Gaming Keyboard System Control as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.1/0003:3842:2612.000B/input/input39
[Thu Jul  3 09:27:18 2025] hid-generic 0003:3842:2612.000B: input,hiddev1,hidraw3: USB HID v1.11 Mouse [EVGA Z12 Gaming Keyboard] on usb-0000:04:00.0-2/input1
[Thu Jul  3 09:27:18 2025] input: EVGA Z12 Gaming Keyboard as /devices/pci0000:00/0000:00:1c.6/0000:04:00.0/usb3/3-2/3-2:1.2/0003:3842:2612.000C/input/input41
[Thu Jul  3 09:27:18 2025] hid-generic 0003:3842:2612.000C: input,hiddev2,hidraw4: USB HID v1.11 Keyboard [EVGA Z12 Gaming Keyboard] on usb-0000:04:00.0-2/input2
[Thu Jul  3 09:27:19 2025] usb 1-2: new high-speed USB device number 6 using xhci_hcd
[Thu Jul  3 09:27:19 2025] usb 1-2: New USB device found, idVendor=046d, idProduct=0825, bcdDevice= 0.12
[Thu Jul  3 09:27:19 2025] usb 1-2: New USB device strings: Mfr=0, Product=0, SerialNumber=2
[Thu Jul  3 09:27:19 2025] usb 1-2: SerialNumber: 62498E50
[Thu Jul  3 09:27:19 2025] usb 1-2: Found UVC 1.00 device <unnamed> (046d:0825)
[Thu Jul  3 09:27:21 2025] usb 1-2: set resolution quirk: cval->res = 384
[Thu Jul  3 09:28:04 2025] usb 1-5: new full-speed USB device number 7 using xhci_hcd
[Thu Jul  3 09:28:04 2025] usb 1-5: New USB device found, idVendor=258a, idProduct=002a, bcdDevice=12.45
[Thu Jul  3 09:28:04 2025] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Thu Jul  3 09:28:04 2025] usb 1-5: Product: Gaming KB 
[Thu Jul  3 09:28:04 2025] usb 1-5: Manufacturer: SINO WEALTH
[Thu Jul  3 09:28:04 2025] input: SINO WEALTH Gaming KB  as /devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.0/0003:258A:002A.000D/input/input43
[Thu Jul  3 09:28:04 2025] hid-generic 0003:258A:002A.000D: input,hidraw6: USB HID v1.11 Keyboard [SINO WEALTH Gaming KB ] on usb-0000:00:14.0-5/input0
[Thu Jul  3 09:28:04 2025] input: SINO WEALTH Gaming KB  System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.1/0003:258A:002A.000E/input/input44
[Thu Jul  3 09:28:04 2025] input: SINO WEALTH Gaming KB  Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.1/0003:258A:002A.000E/input/input45
[Thu Jul  3 09:28:04 2025] input: SINO WEALTH Gaming KB  Keyboard as /devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.1/0003:258A:002A.000E/input/input46
[Thu Jul  3 09:28:04 2025] input: SINO WEALTH Gaming KB  Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.1/0003:258A:002A.000E/input/input47
[Thu Jul  3 09:28:04 2025] hid-generic 0003:258A:002A.000E: input,hiddev3,hidraw7: USB HID v1.11 Keyboard [SINO WEALTH Gaming KB ] on usb-0000:00:14.0-5/input1
[Thu Jul  3 09:28:40 2025] usb 1-5: USB disconnect, device number 7
```

-- 
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in Ubuntu.
https://bugs.launchpad.net/bugs/2115458

Title:
  USB Keyboard sporadically stops working on Ubuntu 24.04

Status in xserver-xorg-input-libinput package in Ubuntu:
  Incomplete

Bug description:
  My USB Keyboard sporadically stops working on Ubuntu 24.04.

  I used the same USB keyboard with Ubuntu 22.04, without any issues,
  except occasionally on startup, and unplugging the keyboard and
  plugging it back in would fix it.

  That didn't fix the issue the 2 times it occurred on Ubuntu 24.04,
  both of which happened when I was in the middle of something.

  Keyboard functionality seemed to return on its own after a few
  minutes, although I'm not sure if it was a result of any actions I
  took.

  I pasted

  xev | grep -i key

  the first time it happened, and

  sudo udevadm control --reload && sudo udevadm trigger

  the second time it happened, just now, in my terminal, and the issue
  seemed to go away after that.

  Of course, since my keyboard wasn't functional, I wasn't actually able
  to use the ENTER key to run the command in the second case.

  I don't remember how or if I actually executed the command in the
  first place without a functioning keyboard.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: xserver-xorg-input-libinput 1.4.0-1ubuntu24.04.1
  ProcVersionSignature: Ubuntu 6.11.0-26.26~24.04.1-generic 6.11.11
  Uname: Linux 6.11.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jun 26 16:20:04 2025
  DistUpgraded: Fresh install
  DistroCodename: noble
  DistroVariant: ubuntu
  InstallationDate: Installed on 2025-06-15 (12 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
  MachineType: System manufacturer System Product Name
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-26-generic root=UUID=5a60a236-87a2-4442-92d0-df3989ef3c70 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-libinput
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/14/2018
  dmi.bios.release: 5.12
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1301
  dmi.board.asset.tag: Default string
  dmi.board.name: MAXIMUS IX APEX
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd03/14/2018:br5.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSIXAPEX:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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References

[Bug 2115458] [NEW] USB Keyboard sporadically stops working on Ubuntu 24
From: Hamir, 2025-06-26