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Re: SMS Not finding Users Associated with Phones

 

Great, thanks Sam.

I have just tried this solution but am still getting the same problem.

[image: Inline image 1]

On Mon, May 9, 2016 at 7:10 PM, Sam Kasozi <kasozis@xxxxxxxxx> wrote:

> Hi Shurajit,
>
> The only way we managed to get it to work was by enabling the option of
> 'Allow user to grant own user roles', under the System Access settings as
> per the link below.
>
> https://lists.launchpad.net/dhis2-users/msg07761.html
>
>
> regards,
>
> Sam Kasozi
> +256 788-993-565
> Skype: sam.kasoziug
>
> On Mon, May 9, 2016 at 8:34 AM, Shurajit Dutta <shurajitdutta@xxxxxxxxx>
> wrote:
>
>> Hi everyone,
>>
>> Am having a slight problem with SMS. Seems a similar problem occurred in
>> the past as well:
>> https://lists.launchpad.net/dhis2-users/msg06374.html
>>
>> I am using v2.23 build 22905
>>
>> I am trying to send an SMS through to a dhis2 instance. I can send out
>> SMS fine and the instance is receiving the SMS through the android gateway
>> app (I can seem them appear as received SMS in DHIS2). The problem I am
>> having is that I get an SMS back on my phone saying there is no user
>> associated with the number. When I check DHIS2 though, I can see that the
>> SMS number is recognized as belonging to the user I have associated with
>> the number (smsdemo) as it is marked as the receiver in all outgoing SMS
>> and the sender in all incoming SMS.
>>
>> [image: Inline image 4]
>>
>> The log seems to indicate it is unable to find any user role associated
>> with the user:
>>
>> [image: Inline image 5]
>>
>> I have assigned the user data entry and analysis roles, and assigned them
>> to a single org unit as shown below:
>>
>> [image: Inline image 3]
>>
>>
>> Maybe I am missing a step however?
>>
>> Thanks,
>> Nick​
>>
>>
>> --
>> Shurajit Dutta
>> Health Information Consultant
>>
>>
>> _______________________________________________
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>>
>>
>


-- 
Shurajit Dutta
Health Information Consultant

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