dhis2-users team mailing list archive

[Ramón José Jiménez Pomareta <dhis2@xxxxxxxxxxx>]

Hello !

Thank you for your answer,

Notice there are two different problems (Problem 1 --already in JIRA-- and
Problem2 in Lise's mail).

Ramon.

2017-09-05 12:01 GMT+02:00 Knut Staring <knutst@xxxxxxxxx>:

> Linking this thread to the earlier started by Ramon and the JIRA issue he
> created:
>
> https://lists.launchpad.net/dhis2-devs/msg50012.html
>
> https://jira.dhis2.org/browse/DHIS2-2102
>
> Knut
>
>
> On Tue, Sep 5, 2017 at 11:50 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
>
>> 2.27
>>
>>
>>
>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>> *Sent:* 05 September 2017 11:49
>> *To:* GROUT, Lise
>> *Cc:* dhis1-users; RAMON JOSE JIMENEZ POMARETA
>> *Subject:* Re: [Dhis2-users] Issues with log in and dashboard loading
>>
>>
>>
>> There were similar complaints on the list recently. What version of DHIS2?
>>
>>
>>
>> Knut
>>
>>
>>
>> On Tue, Sep 5, 2017 at 11:42 AM, GROUT, Lise <groutl@xxxxxxx> wrote:
>>
>> Dear all,
>>
>>
>>
>> We are having two important issues: Problem 1 with log in / Problem 2
>> with dashboard.
>>
>>
>>
>> Please find below and attached more details on our problems. Has anyone
>> experienced this before?
>>
>>
>>
>> -        Screen1: Log in with the credentials of Kingsley Asiedu, who
>> should appear as KA and see 3 dashboards.
>>
>> o   Problem 1: He appears as SJ (who is another user)
>>
>> o   Problem 2: He sees the dashboard but
>>
>> §  Not all the widgets appear
>>
>> §  The widgets are blank and are not loaded
>>
>> -        Screen2: Log in with the credentials of Lise Grout, who is
>> superuser, should appear as LG and see all dashboards.
>>
>> o   Problem 1: She still appears as SJ
>>
>> o   Problem 2: She sees all dashboards which are loading correctly ༯span>
>> No problem
>>
>> -        Screen3: If she goes to “Account settings”, she sees she
>> correctly log in as lise.grout
>>
>> o   Problem 1: Despite appearing weirdly, the username is rightly
>> lise.grout
>>
>> -        Screen4: Second log in with the credentials of Kingsley Asiedu
>> (first user)
>>
>> o   Problem 1: He still appears as SJ
>>
>> o   Problem 2: He now can see all the 3 dashboards loading correctly
>>
>> -        Screen5: If he goes to “Account settings”, he sees he correctly
>> log in as kinglsey.asiedu
>>
>>
>>
>> Problem 1: Why do we have this problem with log in where we appear as
>> another user, even though in “Account settings” we appear correctly… ?
>>
>> Problem 2: Why the dashboards do not upload correctly for some users,
>> unless a superuser first login on the same computer… ?
>>
>>
>>
>> Best
>>
>> Lise
>>
>>
>>
>>
>>
>> Dr. Lise Grout
>>
>> *Epidemiologist*
>>
>>
>>
>> *World Health Organization*
>>
>> *Department of Neglected Tropical Diseases (HTM/NTD/IDM)*
>> *Innovative and Intensified Disease Management Unit*
>> *20, Avenue Appia; CH-1211 Geneva 27*
>> *Tel. **+41 22 791 2341 <+41%2022%20791%2023%2041>*
>>
>> *Mobile +41 79 290 68 61 <+41%2079%20290%2068%2061>*
>>
>> *Skype: tigrouveto*
>>
>> http://www.who.int/neglected_diseases
>>
>>
>>
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>>
>>
>>
>> --
>>
>> Knut Staring
>>
>> Dept. of Informatics, University of Oslo
>>
>> Norway: +4791880522 <+47%20918%2080%20522>
>>
>> Skype: knutstar
>>
>> http://dhis2.org
>>
>
>
>
> --
> Knut Staring
> Dept. of Informatics, University of Oslo
> Norway: +4791880522 <+47%20918%2080%20522>
> Skype: knutstar
> http://dhis2.org
>
> _______________________________________________
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> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
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>
>