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[Bug 1208320] [NEW] [ASUSTeK Computer Inc. K54C] suspend/resume failure

 

Public bug reported:

While battery powered, I closed the lid. Upon plugging the laptop in and
opening the computer, it failed to resume. I could hear my CPU running,
but only saw a black screen. The problem was fixed by a cold reset.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.10.0-6-generic 3.10.0-6.17
ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
Uname: Linux 3.10.0-6-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  demeter    1748 F.... pulseaudio
Date: Sun Aug  4 22:56:03 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice:
 
InstallationDate: Installed on 2013-07-07 (28 days ago)
InstallationMedia:
 
InterpreterPath: /usr/bin/python3.3
MachineType: ASUSTeK Computer Inc. K54C
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.10.0-6-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.10.0-6-generic N/A
 linux-backports-modules-3.10.0-6-generic  N/A
 linux-firmware                            1.112
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
Title: [ASUSTeK Computer Inc. K54C] suspend/resume failure
UpgradeStatus: Upgraded to saucy on 2013-07-08 (27 days ago)
UserGroups:
 
dmi.bios.date: 10/23/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K54C.210
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K54C
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK54C.210:bd10/23/2012:svnASUSTeKComputerInc.:pnK54C:pvr1.0:rvnASUSTeKComputerInc.:rnK54C:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K54C
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume saucy suspend

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https://bugs.launchpad.net/bugs/1208320

Title:
  [ASUSTeK Computer Inc. K54C] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  While battery powered, I closed the lid. Upon plugging the laptop in
  and opening the computer, it failed to resume. I could hear my CPU
  running, but only saw a black screen. The problem was fixed by a cold
  reset.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.10.0-6-generic 3.10.0-6.17
  ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
  Uname: Linux 3.10.0-6-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  demeter    1748 F.... pulseaudio
  Date: Sun Aug  4 22:56:03 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice:
   
  InstallationDate: Installed on 2013-07-07 (28 days ago)
  InstallationMedia:
   
  InterpreterPath: /usr/bin/python3.3
  MachineType: ASUSTeK Computer Inc. K54C
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.10.0-6-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-6-generic N/A
   linux-backports-modules-3.10.0-6-generic  N/A
   linux-firmware                            1.112
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: [ASUSTeK Computer Inc. K54C] suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-07-08 (27 days ago)
  UserGroups:
   
  dmi.bios.date: 10/23/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K54C.210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K54C
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK54C.210:bd10/23/2012:svnASUSTeKComputerInc.:pnK54C:pvr1.0:rvnASUSTeKComputerInc.:rnK54C:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: K54C
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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