kernel-packages team mailing list archive

[Lonnie Lee Best <1216753@xxxxxxxxxxxxxxxxxx>]

Public bug reported:


I just purchased a Lenova IdealCentre Q190 Model 57312246, which comes
with Windows 8 installed.

Using Windows 8, the computer's built-in Wi-Fi card works fine, but
after installing Ubuntu 13.04 (and fully updating), I'm unable to detect
this wifi card in any manner I've tried.

The Lenova website simply says that this PC came with at "Broadcom 11b/g/n Wi-Fi wireless":
http://shop.lenovo.com/us/en/desktops/ideacentre/q-series/q190/index.html

So far, I haven't been able to detect the exact model of the wi-fi card;
I've tried a few hardware detection commands after installing Ubuntu,
but none of them seem to be able to detect that the wi-fi adapter is
even there:

------------------------------------------------------------------------------
lspci
------
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
00:1c.3 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 4 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 7 Series Chipset Family LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8179 (rev 01)
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 07)
------------------------------------------------------------------------------
lsusb
-----
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 002: ID 046d:0821 Logitech, Inc. HD Webcam C910
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver

-------------------------------------------------------------------------------

I've also tried lsusb -v. That one is kind of long, so I'll attach it
instead of pasting it here.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lonnie     1350 F.... pulseaudio
 /dev/snd/controlC1:  lonnie     1350 F.... pulseaudio
Date: Sun Aug 25 22:55:41 2013
HibernationDevice: RESUME=UUID=b4c126f6-6494-45b5-b71b-61d34393e129
InstallationDate: Installed on 2013-08-26 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: LENOVO 10115
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=4de7de3d-fd26-4be5-b5e6-c036ae814919 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic  N/A
 linux-firmware                            1.106
RfKill:
 
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: EZKT15AUS
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: Win8 STD MM DPK IPG
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnLENOVO:bvrEZKT15AUS:bd11/21/2012:svnLENOVO:pn10115:pvrIdeaCenterQ190:rvnLENOVO:rnINVALID:rvrWin8STDMMDPKIPG:cvnLENOVO:ct3:cvrChassisVersion:
dmi.product.name: 10115
dmi.product.version: IdeaCenter Q190
dmi.sys.vendor: LENOVO

** Affects: broadcom
     Importance: Undecided
         Status: New

** Affects: broadcom-sta
     Importance: Undecided
         Status: New

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

** Attachment added: "lsusb.txt"
   https://bugs.launchpad.net/bugs/1216753/+attachment/3787823/+files/lsusb.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1216753

Title:
  No WiFi - Lenova IdealCentre Q190 Model 57312246

Status in Broadcom Feature Request and Bug Reporting:
  New
Status in Broadcom 802.11 Linux STA driver:
  New
Status in “linux” package in Ubuntu:
  New

Bug description:

  
  I just purchased a Lenova IdealCentre Q190 Model 57312246, which comes with Windows 8 installed.

  Using Windows 8, the computer's built-in Wi-Fi card works fine, but
  after installing Ubuntu 13.04 (and fully updating), I'm unable to
  detect this wifi card in any manner I've tried.

  The Lenova website simply says that this PC came with at "Broadcom 11b/g/n Wi-Fi wireless":
  http://shop.lenovo.com/us/en/desktops/ideacentre/q-series/q190/index.html

  So far, I haven't been able to detect the exact model of the wi-fi
  card; I've tried a few hardware detection commands after installing
  Ubuntu, but none of them seem to be able to detect that the wi-fi
  adapter is even there:

  ------------------------------------------------------------------------------
  lspci
  ------
  00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
  00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
  00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
  00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
  00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
  00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
  00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
  00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
  00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
  00:1c.3 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 4 (rev c4)
  00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
  00:1f.0 ISA bridge: Intel Corporation 7 Series Chipset Family LPC Controller (rev 04)
  00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
  00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
  02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
  03:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8179 (rev 01)
  04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 07)
  ------------------------------------------------------------------------------
  lsusb
  -----
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 003 Device 002: ID 046d:0821 Logitech, Inc. HD Webcam C910
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver

  -------------------------------------------------------------------------------

  I've also tried lsusb -v. That one is kind of long, so I'll attach it
  instead of pasting it here.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lonnie     1350 F.... pulseaudio
   /dev/snd/controlC1:  lonnie     1350 F.... pulseaudio
  Date: Sun Aug 25 22:55:41 2013
  HibernationDevice: RESUME=UUID=b4c126f6-6494-45b5-b71b-61d34393e129
  InstallationDate: Installed on 2013-08-26 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: LENOVO 10115
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=4de7de3d-fd26-4be5-b5e6-c036ae814919 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.106
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: EZKT15AUS
  dmi.board.name: INVALID
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 STD MM DPK IPG
  dmi.chassis.type: 3
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnLENOVO:bvrEZKT15AUS:bd11/21/2012:svnLENOVO:pn10115:pvrIdeaCenterQ190:rvnLENOVO:rnINVALID:rvrWin8STDMMDPKIPG:cvnLENOVO:ct3:cvrChassisVersion:
  dmi.product.name: 10115
  dmi.product.version: IdeaCenter Q190
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/broadcom/+bug/1216753/+subscriptions