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Message #163656
[Bug 1551357] [NEW] Shell Gnome crash when primary display is HDMI and lock screen.
Public bug reported:
Hi,
I have the following issue:
When the additional display (connected by HDMI) is the primary, after I
blocked session the Gnome Shell is broken. I need restart Gnome Shell
and apply display configuration for establish the initial configuration.
When Gnome Shell is broked, the extension Panel-Docklet (v18) didn't
work correctly.
If I only use the laptop display, the issue doesn't appear.
In the syslog I can see this issue recursively:
[drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt
lied (SDE)!
I'm not an linux expert and I don't know how I can see more logs. I can
do screenshots and send it to you if it can help you.
More system details:
Toshiba Tecra
Ubuntu:
Distributor ID: Ubuntu
Description: Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty
Gnome:
GNOME Shell 3.10.4
Uname:
Linux guiu-ubuntu 3.19.0-51-generic #58~14.04.1-Ubuntu SMP Fri Feb 26 22:02:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
xrandr
Screen 0: minimum 8 x 8, current 3520 x 1080, maximum 32767 x 32767
eDP1 connected 1600x900+0+0 (normal left inverted right x axis y axis) 309mm x 174mm
1600x900 60.0*+
1440x900 59.9
1360x768 59.8 60.0
1152x864 60.0
1024x768 60.0
800x600 60.3 56.2
640x480 59.9
DP1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
HDMI2 connected primary 1920x1080+1600+0 (normal left inverted right x axis y axis) 477mm x 268mm
1920x1080 60.0*+
1600x900 60.0
1280x1024 75.0 60.0
1152x864 75.0
1024x768 75.1 60.0
800x600 75.0 60.3
640x480 75.0 60.0
720x400 70.1
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "version.log"
https://bugs.launchpad.net/bugs/1551357/+attachment/4584609/+files/version.log
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1551357
Title:
Shell Gnome crash when primary display is HDMI and lock screen.
Status in linux package in Ubuntu:
New
Bug description:
Hi,
I have the following issue:
When the additional display (connected by HDMI) is the primary, after
I blocked session the Gnome Shell is broken. I need restart Gnome
Shell and apply display configuration for establish the initial
configuration. When Gnome Shell is broked, the extension Panel-Docklet
(v18) didn't work correctly.
If I only use the laptop display, the issue doesn't appear.
In the syslog I can see this issue recursively:
[drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt
lied (SDE)!
I'm not an linux expert and I don't know how I can see more logs. I
can do screenshots and send it to you if it can help you.
More system details:
Toshiba Tecra
Ubuntu:
Distributor ID: Ubuntu
Description: Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty
Gnome:
GNOME Shell 3.10.4
Uname:
Linux guiu-ubuntu 3.19.0-51-generic #58~14.04.1-Ubuntu SMP Fri Feb 26 22:02:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
xrandr
Screen 0: minimum 8 x 8, current 3520 x 1080, maximum 32767 x 32767
eDP1 connected 1600x900+0+0 (normal left inverted right x axis y axis) 309mm x 174mm
1600x900 60.0*+
1440x900 59.9
1360x768 59.8 60.0
1152x864 60.0
1024x768 60.0
800x600 60.3 56.2
640x480 59.9
DP1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
HDMI2 connected primary 1920x1080+1600+0 (normal left inverted right x axis y axis) 477mm x 268mm
1920x1080 60.0*+
1600x900 60.0
1280x1024 75.0 60.0
1152x864 75.0
1024x768 75.1 60.0
800x600 75.0 60.3
640x480 75.0 60.0
720x400 70.1
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1551357/+subscriptions
Follow ups
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[Bug 1551357] Re: Shell Gnome crash when primary display is HDMI and lock screen.
From: Launchpad Bug Tracker, 2016-05-09
-
[Bug 1551357] Re: Shell Gnome crash when primary display is HDMI and lock screen.
From: Christopher M. Penalver, 2016-03-09
-
[Bug 1551357] Re: Shell Gnome crash when primary display is HDMI and lock screen.
From: Guiu, 2016-03-09
-
[Bug 1551357] Re: Shell Gnome crash when primary display is HDMI and lock screen.
From: Christopher M. Penalver, 2016-03-08
-
[Bug 1551357] Re: Shell Gnome crash when primary display is HDMI and lock screen.
From: Guiu, 2016-03-01
-
[Bug 1551357] WifiSyslog.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] UdevLog.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] UdevDb.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] RfKill.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] PulseList.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] ProcModules.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] ProcInterrupts.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] ProcCpuinfo.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] Lsusb.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] Lspci.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] IwConfig.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] CurrentDmesg.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] CRDA.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] BootDmesg.txt
From: Guiu, 2016-03-01
-
[Bug 1551357] Re: Shell Gnome crash when primary display is HDMI and lock screen.
From: Guiu, 2016-03-01
-
[Bug 1551357] Missing required logs.
From: Brad Figg, 2016-02-29
-
[Bug 1551357] Re: Shell Gnome crash when primary display is HDMI and lock screen.
From: Guiu, 2016-02-29