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[Bug 1261123] [NEW] [Lenovo ThinkPad X121e] Trackpoint and buttons sometimes not working

 

Public bug reported:

After reboot the trackpoint and buttons of the touchpad are not working. Just the touchpad itself can be used to move the pointer. Until some reboots later the buttons and trackpoint do not working again. When you run the command 'dmesg | grep psmouse' after bootup Without working buttons you only see:
[   13.597178] psmouse serio4: synaptics: Touchpad model: 1, fw: 8.0, id: 0x1e2b1, caps: 0xd001a3/0x940300/0x123c00, board id: 1917, fw id: 864720
[   13.597193] psmouse serio4: synaptics: serio: Synaptics pass-through port at isa0060/serio4/input0

with working buttons:
[    9.969827] psmouse serio4: synaptics: Touchpad model: 1, fw: 8.0, id: 0x1e2b1, caps: 0xd001a3/0x940300/0x123c00, board id: 1917, fw id: 864720
[    9.969849] psmouse serio4: synaptics: serio: Synaptics pass-through port at isa0060/serio4/input0
[   13.209111] psmouse serio5: alps: Unknown ALPS touchpad: E7=10 00 64, EC=10 00 64
[   14.652036] psmouse serio5: trackpoint: IBM TrackPoint firmware: 0x0e, buttons: 3/3

WORKAROUND: Reloading the psmouse module fix the problem.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-14-generic 3.11.0-14.21
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  mat        1739 F.... pulseaudio
 /dev/snd/controlC0:  mat        1739 F.... pulseaudio
Date: Sun Dec 15 11:56:09 2013
HibernationDevice: RESUME=UUID=200510f3-9fa3-42da-ab1f-b715bb00421c
InstallationDate: Installed on 2013-09-30 (75 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
Lsusb:
 Bus 002 Device 002: ID 5986:01a6 Acer, Inc Lenovo Integrated Webcam
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: LENOVO 30515QG
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=b63bd9f8-28b1-4bd8-b557-82fa7ce203ba ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-14-generic N/A
 linux-backports-modules-3.11.0-14-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/25/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8RET29WW (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 30515QG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8RET29WW(1.11):bd07/25/2011:svnLENOVO:pn30515QG:pvrThinkPadX121e:rvnLENOVO:rn30515QG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 30515QG
dmi.product.version: ThinkPad X121e
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Low
         Status: Incomplete


** Tags: amd64 apport-bug bios-outdated-1.17 saucy

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https://bugs.launchpad.net/bugs/1261123

Title:
  [Lenovo ThinkPad X121e] Trackpoint and buttons sometimes not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After reboot the trackpoint and buttons of the touchpad are not working. Just the touchpad itself can be used to move the pointer. Until some reboots later the buttons and trackpoint do not working again. When you run the command 'dmesg | grep psmouse' after bootup Without working buttons you only see:
  [   13.597178] psmouse serio4: synaptics: Touchpad model: 1, fw: 8.0, id: 0x1e2b1, caps: 0xd001a3/0x940300/0x123c00, board id: 1917, fw id: 864720
  [   13.597193] psmouse serio4: synaptics: serio: Synaptics pass-through port at isa0060/serio4/input0

  with working buttons:
  [    9.969827] psmouse serio4: synaptics: Touchpad model: 1, fw: 8.0, id: 0x1e2b1, caps: 0xd001a3/0x940300/0x123c00, board id: 1917, fw id: 864720
  [    9.969849] psmouse serio4: synaptics: serio: Synaptics pass-through port at isa0060/serio4/input0
  [   13.209111] psmouse serio5: alps: Unknown ALPS touchpad: E7=10 00 64, EC=10 00 64
  [   14.652036] psmouse serio5: trackpoint: IBM TrackPoint firmware: 0x0e, buttons: 3/3

  WORKAROUND: Reloading the psmouse module fix the problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-14-generic 3.11.0-14.21
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mat        1739 F.... pulseaudio
   /dev/snd/controlC0:  mat        1739 F.... pulseaudio
  Date: Sun Dec 15 11:56:09 2013
  HibernationDevice: RESUME=UUID=200510f3-9fa3-42da-ab1f-b715bb00421c
  InstallationDate: Installed on 2013-09-30 (75 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  Lsusb:
   Bus 002 Device 002: ID 5986:01a6 Acer, Inc Lenovo Integrated Webcam
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: LENOVO 30515QG
  MarkForUpload: True
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=b63bd9f8-28b1-4bd8-b557-82fa7ce203ba ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-14-generic N/A
   linux-backports-modules-3.11.0-14-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/25/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8RET29WW (1.11 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 30515QG
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr8RET29WW(1.11):bd07/25/2011:svnLENOVO:pn30515QG:pvrThinkPadX121e:rvnLENOVO:rn30515QG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 30515QG
  dmi.product.version: ThinkPad X121e
  dmi.sys.vendor: LENOVO

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