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[Bug 1268365] [NEW] Thinkpad t440s touchpad / trackpoint periodically stop working

 

Public bug reported:

Every 15 minutes or so, the cursor stops reacting to input from the
touchpad or trackpoint.  Unfortunately this machine has a "clickpad"
instead of separate buttons and so it is impossible to use the machine
without the touchpad, which means that Ubuntu is virtually unusable.  In
Windows on the same machine there is no problem.

OS:	Ubuntu 13.10
Release:	13.10 (All updates applied)
Machine:  Lenovo Thinkpad T440s
Linux mv8 3.11.0-15-generic #23-Ubuntu SMP Mon Dec 9 18:17:04 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

In syslog you see:

Jan 12 19:08:43 mv8 kernel: [ 8460.304134] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
Jan 12 19:08:43 mv8 kernel: [ 8460.305321] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
Jan 12 19:08:43 mv8 kernel: [ 8460.306606] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
Jan 12 19:08:43 mv8 kernel: [ 8460.307792] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
Jan 12 19:08:43 mv8 kernel: [ 8460.309002] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1

To restart it you have to:

sudo rmmod psmouse
sudo modprobe psmouse

Similar prior issues exist:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/773433
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1165089
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1198274 
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1261133
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/896922

Also these are related:

https://bugzilla.kernel.org/show_bug.cgi?id=8740
https://bugzilla.redhat.com/show_bug.cgi?id=813587

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jon        2119 F.... pulseaudio
 /dev/snd/controlC0:  jon        2119 F.... pulseaudio
Date: Sun Jan 12 19:42:27 2014
HibernationDevice: RESUME=UUID=b5d52deb-2d98-4e2e-bdd1-c34a0bd2d9f6
InstallationDate: Installed on 2013-12-04 (38 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: LENOVO 20AQCTO1WW
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic.efi.signed root=UUID=c0877b82-2224-438f-be5b-11b343943067 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GJET64WW (2.14 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20AQCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 PRO
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGJET64WW(2.14):bd11/12/2013:svnLENOVO:pn20AQCTO1WW:pvrThinkPadT440s:rvnLENOVO:rn20AQCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20AQCTO1WW
dmi.product.version: ThinkPad T440s
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug saucy

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https://bugs.launchpad.net/bugs/1268365

Title:
  Thinkpad t440s touchpad / trackpoint periodically stop working

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Every 15 minutes or so, the cursor stops reacting to input from the
  touchpad or trackpoint.  Unfortunately this machine has a "clickpad"
  instead of separate buttons and so it is impossible to use the machine
  without the touchpad, which means that Ubuntu is virtually unusable.
  In Windows on the same machine there is no problem.

  OS:	Ubuntu 13.10
  Release:	13.10 (All updates applied)
  Machine:  Lenovo Thinkpad T440s
  Linux mv8 3.11.0-15-generic #23-Ubuntu SMP Mon Dec 9 18:17:04 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

  In syslog you see:

  Jan 12 19:08:43 mv8 kernel: [ 8460.304134] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jan 12 19:08:43 mv8 kernel: [ 8460.305321] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jan 12 19:08:43 mv8 kernel: [ 8460.306606] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jan 12 19:08:43 mv8 kernel: [ 8460.307792] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jan 12 19:08:43 mv8 kernel: [ 8460.309002] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1

  To restart it you have to:

  sudo rmmod psmouse
  sudo modprobe psmouse

  Similar prior issues exist:

  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/773433
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1165089
  https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1198274 
  https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1261133
  https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/896922

  Also these are related:

  https://bugzilla.kernel.org/show_bug.cgi?id=8740
  https://bugzilla.redhat.com/show_bug.cgi?id=813587

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic 3.11.0-15.23
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jon        2119 F.... pulseaudio
   /dev/snd/controlC0:  jon        2119 F.... pulseaudio
  Date: Sun Jan 12 19:42:27 2014
  HibernationDevice: RESUME=UUID=b5d52deb-2d98-4e2e-bdd1-c34a0bd2d9f6
  InstallationDate: Installed on 2013-12-04 (38 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: LENOVO 20AQCTO1WW
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic.efi.signed root=UUID=c0877b82-2224-438f-be5b-11b343943067 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/12/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GJET64WW (2.14 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20AQCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGJET64WW(2.14):bd11/12/2013:svnLENOVO:pn20AQCTO1WW:pvrThinkPadT440s:rvnLENOVO:rn20AQCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20AQCTO1WW
  dmi.product.version: ThinkPad T440s
  dmi.sys.vendor: LENOVO

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Follow ups

References