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[Bug 1297495] [NEW] [Dell Inc. Latitude D830] suspend/resume failure

 

Public bug reported:

Suspend seems to work, but after resume via power button, the laptop
only shows the last display before suspend and is frozen.

Only remedy is power down and restart.

The laptop is in a docking station with an external monitor attached via
DVI-D.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-19-generic 3.13.0-19.39
ProcVersionSignature: Ubuntu 3.13.0-19.39-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lightdm    1389 F.... pulseaudio
                      erik       2248 F.... pulseaudio
Date: Sun Mar 23 18:31:38 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2011-09-14 (923 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Latitude D830
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   3.3V
  32-bit
  PC Card
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic root=UUID=eea0761b-0273-422a-b5a8-20375445f745 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-19-generic N/A
 linux-backports-modules-3.13.0-19-generic  N/A
 linux-firmware                             1.126
SourcePackage: linux
Title: [Dell Inc. Latitude D830] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2013-12-09 (106 days ago)
UserGroups:
 
dmi.bios.date: 06/19/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0HN341
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd06/19/2013:svnDellInc.:pnLatitudeD830:pvr:rvnDellInc.:rn0HN341:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D830
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1297495

Title:
  [Dell Inc. Latitude D830] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Suspend seems to work, but after resume via power button, the laptop
  only shows the last display before suspend and is frozen.

  Only remedy is power down and restart.

  The laptop is in a docking station with an external monitor attached
  via DVI-D.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-19-generic 3.13.0-19.39
  ProcVersionSignature: Ubuntu 3.13.0-19.39-generic 3.13.6
  Uname: Linux 3.13.0-19-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1389 F.... pulseaudio
                        erik       2248 F.... pulseaudio
  Date: Sun Mar 23 18:31:38 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2011-09-14 (923 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Latitude D830
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     3.3V
    32-bit
    PC Card
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic root=UUID=eea0761b-0273-422a-b5a8-20375445f745 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-19-generic N/A
   linux-backports-modules-3.13.0-19-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Dell Inc. Latitude D830] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2013-12-09 (106 days ago)
  UserGroups:
   
  dmi.bios.date: 06/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A17
  dmi.board.name: 0HN341
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA17:bd06/19/2013:svnDellInc.:pnLatitudeD830:pvr:rvnDellInc.:rn0HN341:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D830
  dmi.sys.vendor: Dell Inc.

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