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[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly

 

uellue, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc1

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-2.62
** Tags added: latest-bios-2.62 regression-release

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => New

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https://bugs.launchpad.net/bugs/1406014

Title:
  Bluetooth: can't load firmware, may not work correctly

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause:
  The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is "Bluetooth: can't load firmware, may not work correctly". The problem appeared after upgrading from the previous LTS version (12.04?).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  weber      2408 F.... pulseaudio
                        weber      2744 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Sat Dec 27 22:58:37 2014
  HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062
  InstallationDate: Installed on 2012-07-21 (889 days ago)
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
  MachineType: LENOVO 2320CTO
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago)
  dmi.bios.date: 05/24/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G2ET31WW (1.11 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 2320CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2320CTO
  dmi.product.version: ThinkPad X230
  dmi.sys.vendor: LENOVO

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