launchpad-dev team mailing list archive

[Curtis Hovey <curtis.hovey@xxxxxxxxxxxxx>]

Hi Matthew and any one with power to edit
https://help.launchpad.net/Feedback

We updated help/support links in Launchpad a few weeks ago to discourage
the use of feedback@/help@ launchpad since there are almost always
better and faster ways to help users. We are still getting reports of
users who cannot login/register/reset their accounts. We cannot help the
user, we ask the user to see support from the proper Ubuntu Single
Signon forum.

I want to revise https://help.launchpad.net/Feedback so that users can
get immediate assistance:

'''Launchpad registration, login, and password reset problems''' can be
addressed at [[https://forms.canonical.com/lp-login-support/ | Launchpad
login support]]. Launchpad's identity management service is provided by
Ubuntu's Single Signon service and we have a forum dedicated to helping
users.

-- 
__Curtis C. Hovey_________
http://launchpad.net/

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