launchpad-dev team mailing list archive

[Stuart Bishop <stuart.bishop@xxxxxxxxxxxxx>]

On Tue, Sep 20, 2011 at 6:43 AM, curtis Hovey
<curtis.hovey@xxxxxxxxxxxxx> wrote:
> On 09/19/2011 07:18 PM, Robert Collins wrote:
>> I noticed we had 20 or so bugs filed recently and triaged to Medium
>> (sometimes by the filers).
> ...
>> I fixed the ones I saw, but making a guess about whether the intent
>> was 'within 6 months but after my current work' or 'more than 6 months
>> away' and re-assigning the status accordingly.
> I fixed a few medium I read over the weekend. They had been medium
> priority for years. Medium just means the person triaging it want to fix
> it but cannot, and as such it will be treated as low.


This ties into our 256+ critical bugs too. I'd really like to see our
high bugs downgraded to medium and our critical bugs downgraded to
high. This way we can use critical for the stuff that genuinely has to
be fixed right now possibly late at night and on weekends, unlike the
bulk of our existing critical bugs which we hope to deal with in the
next 6 months. 6 months away doesn't match most peoples definition of
critical...

I know that if I find a bug that is genuinely critical I need to just
fix it myself rather than deal with explaining why this critical bug
is more critical than the other critical bugs queued up, which I don't
really know, because all critical bugs queued up are critical. Maybe
one of the numerous critical bugs is more critical than my critical
bug even though they are both defined as equally critical? And
ensuring someone grabs it because our critical intray is 6 months long
and it will get lost in there. Ideally this would all happen before
the genuinely critical bug becomes an incident.

-- 
Stuart Bishop <stuart@xxxxxxxxxxxxxxxx>
http://www.stuartbishop.net/