launchpad-dev team mailing list archive

[curtis Hovey <curtis.hovey@xxxxxxxxxxxxx>]

On 11/15/2011 09:29 AM, Aaron Bentley wrote:
> On 11-11-15 08:41 AM, curtis Hovey wrote:
>> I want to drop bug heat as it is *presented* now. It is
>> misinformative.
> 
>> As a member of ~launchpad when I visit 
>> <https://bugs.launchpad.net/launchpad>, I see 3 community driven
>> bugs and 7 private bugs. When a member of the community looks at
>> the list, 10 community bugs are shown. One might ask why isn't
>> ~launchpad working on the ten hottest bugs?
> 
> Wouldn't we have the same issue if we were sorting on importance, but
> all the critical bugs were private?

No. The 10 hottest bugs implies these are the 10 things that need
working on. A listing of all bugs is more forgiving since the users can
see the bugs that are also competing for attention.

I think the 10 hottest bugs is a compromise to present information to
different kinds of users:
    * Bug reporters with a list of bugs that may be trying to report
    * Project drivers with a list of bugs to plan
    * Project developers with a list of bugs to close
    * Opportunistic contributors with a list of bugs to start with

I do not think the 10 hottest bugs server the last 2 kinds of users.

We also need to consider that bug heat is broken, and we have failed to
tune it after we thought we finished work with it. I know bug heat does
not decay as we intended because trivial bug actions keep the bug hot.
Bugs really cannot fall off the list because they cool.

Privacy's heat scoring is ridiculous, it supposes some gestalt-like
importance because there is a secret. Bug's are made private because a
user left an phone number in a bug comment or because the a customer
asked for a feature. A low feature request that affects one user is
unlikely to be solved even if it is made private...it will never be hot.


-- 
Curtis Hovey
http://launchpad.net/~sinzui

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