launchpad-dev team mailing list archive

[Deryck Hodge <deryck.hodge@xxxxxxxxxxxxx>]

On Tue, Nov 15, 2011 at 9:46 AM, curtis Hovey
<curtis.hovey@xxxxxxxxxxxxx> wrote:
> On 11/15/2011 09:29 AM, Aaron Bentley wrote:
>> On 11-11-15 08:41 AM, curtis Hovey wrote:
>>> I want to drop bug heat as it is *presented* now. It is
>>> misinformative.
>>
>>> As a member of ~launchpad when I visit
>>> <https://bugs.launchpad.net/launchpad>, I see 3 community driven
>>> bugs and 7 private bugs. When a member of the community looks at
>>> the list, 10 community bugs are shown. One might ask why isn't
>>> ~launchpad working on the ten hottest bugs?
>>
>> Wouldn't we have the same issue if we were sorting on importance, but
>> all the critical bugs were private?
>
> No. The 10 hottest bugs implies these are the 10 things that need
> working on. A listing of all bugs is more forgiving since the users can
> see the bugs that are also competing for attention.
>
> I think the 10 hottest bugs is a compromise to present information to
> different kinds of users:
>    * Bug reporters with a list of bugs that may be trying to report
>    * Project drivers with a list of bugs to plan
>    * Project developers with a list of bugs to close
>    * Opportunistic contributors with a list of bugs to start with
>
> I do not think the 10 hottest bugs server the last 2 kinds of users.
>
> We also need to consider that bug heat is broken, and we have failed to
> tune it after we thought we finished work with it. I know bug heat does
> not decay as we intended because trivial bug actions keep the bug hot.
> Bugs really cannot fall off the list because they cool.
>
> Privacy's heat scoring is ridiculous, it supposes some gestalt-like
> importance because there is a secret. Bug's are made private because a
> user left an phone number in a bug comment or because the a customer
> asked for a feature. A low feature request that affects one user is
> unlikely to be solved even if it is made private...it will never be hot.
>

FWIW, I agree with Curtis' assessment here.  If we remove the hot bugs
lists from the bugs home, we can likely remove the code that inflates
heat due to recent activity.  It serves no purpose but to try to get
currently active bugs that should get attention in that top 10.  We'd
still need to decay the bugs, but we wouldn't need to inflate them.
Removing the inflation code should help them cool better over time.

I do recognize this isn't completely on topic for this thread, but
it's worth noting given all the attention heat is getting in this
thread.


Cheers,
deryck


-- 
Deryck Hodge
https://launchpad.net/~deryck
http://www.devurandom.org/