Hi, >> > I would rather see questions triaged through someone, maybe Joey's >> > team, >> > before developers get involved. > I think the Release Team should be answer contacts. Their first > responsibility is to do triage *by assigning* questions to developers > from the right team. Questions will not expire if they are assigned. Yes, this is actually on my roadmap to begin when my second triage resource arrives and is trained up. So, a few weeks. Joey
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