launchpad-users team mailing list archive

[William Grant <william.grant@xxxxxxxxxxxxx>]

On 19/03/15 09:58, Hong Xu wrote:
> 
> William Grant <william.grant@xxxxxxxxxxxxx> writes:
> 
>> On 19/03/15 07:06, Hong Xu wrote:
>>>
>>> William Grant <william.grant@xxxxxxxxxxxxx> writes:
>>>
>>>> On 18/03/15 15:52, Hong Xu wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> I have my old launchpad account, but I didn't associate the account with
>>>>> an email account at that time. If I try to log in with the user name,
>>>>> the login page prompts me that I must enter an email account. What
>>>>> should I do? There was no data associate with my old account, but I
>>>>> still want old account's user name back.
>>>>
>>>> It's never been possible to register or log into a Launchpad account
>>>> without an email address. There's an account with the address you used
>>>> to send this email, so that's probably the one you're looking for -- try
>>>> requesting a password reset.
>>>
>>> Strange, I tried all my email addresses but none of them is associated
>>> with any account. I registered before Ubuntu One was there. Are you sure
>>> email is required for registration at that time? What I
>>> remembered was that email was not required.
>>
>> An email address has always been required to create a Launchpad or
>> Ubuntu One account. Have you tried requesting a password reset for
>> hong@xxxxxxxxxx?
>>
> 
> Nope, this email was used to register a new account later. Can I send
> you the user name and would you tell me the email address of it?

Sure.

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