lubuntu-qa team mailing list archive

[Phill Whiteside <PhillW@xxxxxxxxxx>]

an update,

(19:16:40) penguin42: phillw: I'd get an lspci from it, and a cat
/proc/cpuinfo if there is no way of getting the network and doing an
ubuntu-bug from it

cheers,

Phill.

On 25 August 2012 19:16, Phill Whiteside <PhillW@xxxxxxxxxx> wrote:

> Lars,
>
> #ubuntu+1 have confirmed my initial thoughts, please try to get terminal
> session up & ubuntu-bug ubiquity for them
>
> (19:06:45) phillw: anyone want more info from the tester?
> (19:07:39) penguin42: phillw: The fontconfig bit is a redherring
> (19:07:59) penguin42: phillw: Everything is moaning about fontconfig but
> carrying on; so it's something separate
> (19:08:40) phillw: penguin42: it appears to be stopping the installation?
> Lars is a fairly experienced tester, what more do you need?
> (19:08:58) penguin42: phillw: can he get to a text shell at that point?
> (19:09:34) phillw: I'll have to email him - he is not IRC person
> (19:09:47) phillw: if he can, what do you need?
> (19:10:06) penguin42: phillw: If he can get to a text shell and bring up
> networking then get him to run ubuntu-bug ubiquity and it'll post a load of
> stuff to launchpad
> (19:10:34) ActionParsnip: phillw: did you update ubiquity before kicking
> it off?
> (19:10:34) phillw: penguin42: that is what I suggested to him :)
> (19:10:58) penguin42: phillw: If not it's a little difficult; I'd make
> more of a guess in terms of X/graphics issues - when he says old, how
> old/what spec?
> (19:11:20) phillw: I just wanted to check if i was on the correct track
> to get the data you need.
> (19:13:05) phillw: it is not within the bounds of possibiliiity that it
> is the PAE/ non-PAE kernel etc. But I'd have expected it to complain long
> before that?
> (19:15:57) penguin42: yeh
>
>
> Regards,
>
> Phill.
>
> On 25 August 2012 18:59, Phill Whiteside <PhillW@xxxxxxxxxx> wrote:
>
>> Hi Lars,
>>
>> off the top of my head....  issue it to Ubiquity, that is the system that
>> does the installs. The devs can always re-allocate it later. Does it try to
>> make a bug report? If not, then I'd suggest using the bug-report function
>> to get the data off the system.
>>
>> Thanks,
>>
>> Phill.
>>
>> On 25 August 2012 18:39, Lars Noodén <lars.nooden@xxxxxxxxx> wrote:
>>
>>> I've got an old i386 machine that runs 12.04 fine but with 12.10 daily
>>> (several versions) it will not finish booting.  After the text screen,
>>> it comes up with a screenful of Fontconfig warnings. e.g.:
>>>
>>>         Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf",
>>>         line 40: Having multiple values in <test> isn't supported and
>>>         may not works as expected.
>>>
>>> I'll have this machine for a few more days at least so I can do a little
>>> testing with it.  What other data would be needed before I file a bug
>>> report?
>>>
>>> Regards,
>>> /Lars
>>>
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>>
>>
>>
>> --
>> https://wiki.ubuntu.com/phillw
>>
>
>
>
> --
> https://wiki.ubuntu.com/phillw
>



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