lubuntu-qa team mailing list archive

[Phill Whiteside <PhillW@xxxxxxxxxx>]

Hi Lars,

can you get the info from /var/log to paste up? along with an lspci from
it, and a cat /proc/cpuinfo

Please feed the #ubuntu+1 team some crumbs :) They will look into it, but
really do need something to go on!

Thanks,

Phill.

On 26 August 2012 09:15, Lars Noodén <lars.nooden@xxxxxxxxx> wrote:

> On 8/25/12 9:16 PM, Phill Whiteside wrote:
> > Lars,
> >
> > #ubuntu+1 have confirmed my initial thoughts, please try to get terminal
> > session up & ubuntu-bug ubiquity for them
>
> The apport-* series does not work, giving python errors:
>
>         ERROR: The launchpadlib Python module is not installed.
>         This functionality is not available.
>
> Same with ubuntu-bug if I try to associate it with an existing bug
> report (#1041625)
>         https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1041625
>
> I've done the update:
>         apt-get update && apt-get -y upgrade && apt-get -y dist-upgrade
>
> Regards,
> /Lars
>
> > (19:06:45) phillw: anyone want more info from the tester?
> > (19:07:39) penguin42: phillw: The fontconfig bit is a redherring
> > (19:07:59) penguin42: phillw: Everything is moaning about fontconfig but
> > carrying on; so it's something separate
> > (19:08:40) phillw: penguin42: it appears to be stopping the installation?
> > Lars is a fairly experienced tester, what more do you need?
> > (19:08:58) penguin42: phillw: can he get to a text shell at that point?
> > (19:09:34) phillw: I'll have to email him - he is not IRC person
> > (19:09:47) phillw: if he can, what do you need?
> > (19:10:06) penguin42: phillw: If he can get to a text shell and bring up
> > networking then get him to run ubuntu-bug ubiquity and it'll post a load
> of
> > stuff to launchpad
> > (19:10:34) ActionParsnip: phillw: did you update ubiquity before kicking
> it
> > off?
> > (19:10:34) phillw: penguin42: that is what I suggested to him :)
> > (19:10:58) penguin42: phillw: If not it's a little difficult; I'd make
> more
> > of a guess in terms of X/graphics issues - when he says old, how old/what
> > spec?
> > (19:11:20) phillw: I just wanted to check if i was on the correct track
> to
> > get the data you need.
> > (19:13:05) phillw: it is not within the bounds of possibiliiity that it
> is
> > the PAE/ non-PAE kernel etc. But I'd have expected it to complain long
> > before that?
> > (19:15:57) penguin42: yeh
> >
> >
> > Regards,
> >
> > Phill.
> > On 25 August 2012 18:59, Phill Whiteside <PhillW@xxxxxxxxxx> wrote:
> >
> >> Hi Lars,
> >>
> >> off the top of my head....  issue it to Ubiquity, that is the system
> that
> >> does the installs. The devs can always re-allocate it later. Does it
> try to
> >> make a bug report? If not, then I'd suggest using the bug-report
> function
> >> to get the data off the system.
> >>
> >> Thanks,
> >>
> >> Phill.
> >>
> >> On 25 August 2012 18:39, Lars Noodén <lars.nooden@xxxxxxxxx> wrote:
> >>
> >>> I've got an old i386 machine that runs 12.04 fine but with 12.10 daily
> >>> (several versions) it will not finish booting.  After the text screen,
> >>> it comes up with a screenful of Fontconfig warnings. e.g.:
> >>>
> >>>         Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf",
> >>>         line 40: Having multiple values in <test> isn't supported and
> >>>         may not works as expected.
> >>>
> >>> I'll have this machine for a few more days at least so I can do a
> little
> >>> testing with it.  What other data would be needed before I file a bug
> >>> report?
> >>>
> >>> Regards,
> >>> /Lars
> >>>
> >>> --
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> >>>
> >>
> >>
> >>
> >> --
> >> https://wiki.ubuntu.com/phillw
> >>
> >
> >
> >
>
>


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