lubuntu-qa team mailing list archive

[Lars Noodén <lars.nooden@xxxxxxxxx>]

On 8/26/12 12:07 PM, Phill Whiteside wrote:
> Hi Lars,
> 
> can you get the info from /var/log to paste up? along with an lspci from
> it, and a cat /proc/cpuinfo
> 
> Please feed the #ubuntu+1 team some crumbs :) They will look into it, but
> really do need something to go on!
> 
> Thanks,
> 
> Phill.

Yes, I've gotten syslog, lightdm.log, Xorg.0.log, output from lspci and
cpuinfo uploaded as attachments to the bug.  Anything else?  Dave
Gilbert seemed to think the problem is with X and added that to the
bug's subject.  Certainly X does not start and I cannot even forward X
apps from the machine via SSH.

Regards,
/Lars

> On 26 August 2012 09:15, Lars Noodén <lars.nooden@xxxxxxxxx> wrote:
> 
>> On 8/25/12 9:16 PM, Phill Whiteside wrote:
>>> Lars,
>>>
>>> #ubuntu+1 have confirmed my initial thoughts, please try to get terminal
>>> session up & ubuntu-bug ubiquity for them
>>
>> The apport-* series does not work, giving python errors:
>>
>>         ERROR: The launchpadlib Python module is not installed.
>>         This functionality is not available.
>>
>> Same with ubuntu-bug if I try to associate it with an existing bug
>> report (#1041625)
>>         https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1041625
>>
>> I've done the update:
>>         apt-get update && apt-get -y upgrade && apt-get -y dist-upgrade
>>
>> Regards,
>> /Lars
>>
>>> (19:06:45) phillw: anyone want more info from the tester?
>>> (19:07:39) penguin42: phillw: The fontconfig bit is a redherring
>>> (19:07:59) penguin42: phillw: Everything is moaning about fontconfig but
>>> carrying on; so it's something separate
>>> (19:08:40) phillw: penguin42: it appears to be stopping the installation?
>>> Lars is a fairly experienced tester, what more do you need?
>>> (19:08:58) penguin42: phillw: can he get to a text shell at that point?
>>> (19:09:34) phillw: I'll have to email him - he is not IRC person
>>> (19:09:47) phillw: if he can, what do you need?
>>> (19:10:06) penguin42: phillw: If he can get to a text shell and bring up
>>> networking then get him to run ubuntu-bug ubiquity and it'll post a load
>> of
>>> stuff to launchpad
>>> (19:10:34) ActionParsnip: phillw: did you update ubiquity before kicking
>> it
>>> off?
>>> (19:10:34) phillw: penguin42: that is what I suggested to him :)
>>> (19:10:58) penguin42: phillw: If not it's a little difficult; I'd make
>> more
>>> of a guess in terms of X/graphics issues - when he says old, how old/what
>>> spec?
>>> (19:11:20) phillw: I just wanted to check if i was on the correct track
>> to
>>> get the data you need.
>>> (19:13:05) phillw: it is not within the bounds of possibiliiity that it
>> is
>>> the PAE/ non-PAE kernel etc. But I'd have expected it to complain long
>>> before that?
>>> (19:15:57) penguin42: yeh
>>>
>>>
>>> Regards,
>>>
>>> Phill.
>>> On 25 August 2012 18:59, Phill Whiteside <PhillW@xxxxxxxxxx> wrote:
>>>
>>>> Hi Lars,
>>>>
>>>> off the top of my head....  issue it to Ubiquity, that is the system
>> that
>>>> does the installs. The devs can always re-allocate it later. Does it
>> try to
>>>> make a bug report? If not, then I'd suggest using the bug-report
>> function
>>>> to get the data off the system.
>>>>
>>>> Thanks,
>>>>
>>>> Phill.
>>>>
>>>> On 25 August 2012 18:39, Lars Noodén <lars.nooden@xxxxxxxxx> wrote:
>>>>
>>>>> I've got an old i386 machine that runs 12.04 fine but with 12.10 daily
>>>>> (several versions) it will not finish booting.  After the text screen,
>>>>> it comes up with a screenful of Fontconfig warnings. e.g.:
>>>>>
>>>>>         Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf",
>>>>>         line 40: Having multiple values in <test> isn't supported and
>>>>>         may not works as expected.
>>>>>
>>>>> I'll have this machine for a few more days at least so I can do a
>> little
>>>>> testing with it.  What other data would be needed before I file a bug
>>>>> report?
>>>>>
>>>>> Regards,
>>>>> /Lars
>>>>>
>>>>> --
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>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> https://wiki.ubuntu.com/phillw
>>>>
>>>
>>>
>>>
>>
>>
> 
>