lubuntu-qa team mailing list archive

[Nio Wiklund <nio.wiklund@xxxxxxxxx>]

Den 2015-03-05 18:47, Istimsak Abdulbasir skrev:
> 
> On Mar 5, 2015 11:36 AM, "Nio Wiklund" <nio.wiklund@xxxxxxxxx
> <mailto:nio.wiklund@xxxxxxxxx>> wrote:
>>
>> Den 2015-03-05 16:57, Istimsak Abdulbasir skrev:
>> > This may seem like an odd question but a question that will better help
>> > me in my efforts as a tester.
>> >
>> > Who is the target audience? What type of users are we trying to attract?
>> > With this answer I can find a more effective way of performing testcases
>> > and writing them. Plus, I can focus on images and packages that meets
>> > that goal and what to report back to the developers.
>> >
>> > Istimsak Abdulbasir
>> >
>> >
>> >
>>
>> This is an interesting and important question. Maybe we tend to skip it
>> and simply assume something, that might be wrong.
>>
>> I think it is important to make linux in general, and for us the Ubuntu
>> family of programs, easy enough to use for average users, who are not
>> particularly interested in the engine under the hood.
>>
> You are saying, users who are not looking play under the hood, but to
> have a system that requires little technical knowledge to operate?
> 
> There are other system that claim to accomplish the same thing. What
> care about Ubuntu?

I think Ubuntu is easier to get working with things like multimedia and
other 'non-free' things compared to other main distros.

>> I would not draw a sharp line between GUI tools and CLI tools. Both can
>> be easy or difficult to use, but I know that many people who arrive from
>> Windows and MacOS *think* that CLI tools are 'rocket science' ;-)
>>
>> For many average users, only a few application programs are necessary
>> plus an easy way to maintain the system (update/upgrade and backup) and
>> a tool to install new programs.
>>
> 
>> The main application program is the web browser.
>>
> Any linux system has this.

What I meant is that it is very important that the web browser works
without [much] tweaking. For licensing reasons the end user must install
flashplugin-installer or ubuntu-restricted-extras and that might be made
available via a desktop icon.

Some other main application programs can also be given focus but with
lower priority, for example

libre-office
skype
thunderbird
the file browser

Maybe also focus on

graphics driver installation
network-manager (and wifi driver installation)

which make up a fair part of the threads at the Ubuntu Forums, and need
to be made easy.

>> But more advanced users are often good at making us tune the system for
>> what they need. Maybe we are like them, so we tend to listen to them too
>> much.
> 
> If so, Ubuntu is wearing two masks. The average user and the advanced
> user. But we have to get more specific. Users advanced at what and what
> is an average user?
>>
>> Best regards
>> Nio
> 
> Based in what you said, Ubuntu should be designed for non-tech savvy
> computer users who wants to use a Linux system that allows them operate
> and manage there systems with little use of the command and little to no
> knowledge of what goes on under the hood.
> 
> However, if the user desides to become advanced, then Ubuntu will give
> them a clear understandable path through the system where they will
> enjoy learning how the system works from the ground up.
> 
> Does this sound about right?
> 

Yes it sounds good, but it is probably most important to make it easy
for non-tech computer users. We (tech computer users) can manage anyway ;-)

Best regards
Nio