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Re: Email usability improvements

 

Quoting "Eric Caudal" <eric.caudal@xxxxxxxxxxxxxx>:
Here are the functionalities that we missed out of the box:
[your valid points removed here]

 - no useful handling of attachments when receiving mail, one cannot
   click on an image attachment and it just opens etc. (I assume,
   there is no MIME handling at all)

- document attaching when sending mail is missing any re-use of
  documents, e.g. one can only attach external files, that than are
  added to the document store, but no re-use documents

- no way of deciding to send a text-only (non-HTML) email

- no spam filter support for receive emails

- no global auto attachment for all outgoing email (e.g. company
  vcard)

- no original text when (typically indented with '>') replying,
  at least not in project issue

- no globally configurable cc/bcc addresses for certain domains
  (e.g. add support person to all outgoing emails from helpdesk)

- Are there out there other partners/customers willing to invest in improving the ergonomic of OpenERP for the emailing system (again getting it a simple but reasonable webmail interface)?

I hacked for my own purpose in the email module, adding support
for spam filter, auto attachment of vcard, global cc/bcc. But
this is not really helpful for anybody else, I fear. No problem
in sending you my changes anyway, but you don't want them :~)

Making a good web mail interface is hard. Some people say, Google
did it not so bad, but I never really tried it. Wouldn't it be
better to integrate better with existing email infrastructure,
whatever people are used to use? So that people can just use their
Thunderbird or MS-Outlook or whatever?

Cheers



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