openstack team mailing list archive

[Everett Toews <everett.toews@xxxxxxxxx>]

I believe that should be http://askubuntu.com/

Everett

On Tue, May 3, 2011 at 8:36 AM, Jordan Rinke <jordan@xxxxxxxxxxxxx> wrote:

> Interesting because Ron very specifically mentioned being able to find
> useful and relevant information on the Ubuntu forums without bothering devs
> at the beginning of this discussion (which Soren then noted as an excellent
> point).
>
> We don't have an extended answer from Anne yet, but she did vote Yes on the
> survey (unless someone else used her name since there is no real auth).
>
> -----Original Message-----
> From: Thierry Carrez [mailto:thierry@xxxxxxxxxxxxx]
> Sent: Tuesday, May 03, 2011 9:27 AM
> To: Jordan Rinke
> Cc: openstack@xxxxxxxxxxxxxxxxxxx
> Subject: Re: [Openstack] Creating a forum
>
> Jordan Rinke wrote:
> > I think a purely QnA site misses the mark a little, that style is
> > great for a very specific question (And the OSQnA stuff Everett linked
> > looks great) but I think a lot of users are lacking the knowledge to
> > ask a very specific question just yet. So maybe it is that we need a
> > place for random discussion, but that can also specifically answer a
> question as well.
>
> If you take Ubuntu (arguably one of the largest software-related forums in
> the world), the forums are completely ignored by developers, so it relies
> on
> a completely separate user community. It is a source for wrong (or
> outdated)
> technical answers and user frustration.
>
> They recently set up a stackexchange site at ask.ubuntu.com, and it is a
> huge success. Developers and users contribute to it, and it's a valuable
> and
> continuously-updated source of information.
>
> I don't want us to run into the same failure before realizing there is a
> better and more targeted tool available... Personally I would ignore forums
> (since they are a waste of time), but contribute to the stackexchange site
> (since they are an easy way to contribute reference information).
>
> > 77.8% voting for a forum at this point (out of 18 responses)
>
> I would wait on Anne's answer before taking any hasty decision based on a
> binary poll.
>
> --
> Thierry Carrez (ttx)
> Release Manager, OpenStack
>
>
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