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Re: [openstack-community] [Ask] Guidelines for answering question on Ask

 

Can we have a template?
I think it would be really helpful if by default there is a template / form
to fill out. Not sure if the underlying software has that mechanism.

Basically to do support, it'd really important to know the version used,
system.


Thoughts?

John


On Fri, May 10, 2013 at 2:25 AM, Adam Nelson <adam@xxxxxxxxx> wrote:

> This is great work.  It might be better though to put the moderator rules
> on the ask.openstack.org site itself rather than the wiki so that you can
> link to it in the header without leaving the 'ask' site.  Stackoverflow
> uses the 'faq' as the link in the header for this type of information:
>
> http://stackoverflow.com/faq
>
> Just my two cents.
>
> Cheers,
> Adam
>
> https://twitter.com/varud
> https://www.linkedin.com/in/adamcnelson
>
>
> On Fri, May 10, 2013 at 6:58 AM, Stefano Maffulli <stefano@xxxxxxxxxxxxx>wrote:
>
>> Hello folks,
>>
>> now that the traffic on https://ask.openstack.org has increased, I think
>> it's time we start collecting guidelines for the moderators so we keep
>> having a very informative tool, with consistently good questions and
>> answers.
>>
>> I think it helps for example to pay attention to the titles of the
>> questions and make them as explicit and clear as possible. The titles need
>> to look like questions. Good examples are:
>>
>> * Where can I find instructions on how to setup OpenStack Grizzly on
>> VMware Workstation?
>> * How to set up metadata service on a flat network?
>> * Why do I get "No portal found" error while attaching cinder volume to
>> VM?
>>
>> I have started collecting best practices from Ask Ubuntu, Mozilla and
>> Stackoverflow to be published on this page:
>>
>> https://wiki.openstack.org/**wiki/Community/AskModerators<https://wiki.openstack.org/wiki/Community/AskModerators>
>>
>> Do you have other examples, guidelines that we can imitate?
>>
>> thanks
>> stef
>>
>>
>> --
>> Ask and answer questions on https://ask.openstack.org
>>
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>
>
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