software-store-developers team mailing list archive

[Matthew McGowan <matthew.joseph.mcgowan@xxxxxxxxx>]

---------- Forwarded message ----------
From: Matthew McGowan <matthew.joseph.mcgowan@xxxxxxxxx>
Date: Tue, Mar 1, 2011 at 10:09 PM
Subject: Re: [Software-store-developers] bug 716435 - suggested solution
To: Aaron Peachey <alpeachey@xxxxxxxxx>


You raise good points and i like the proposal.

I just wonder, if i am the user and i am being asked to review, say, a list
of 10 apps i have removed and/or installed, how would we present the review
dialog in a way which wouldn't be too burdensome to step through for each
app?  This could easily become a chore and put people off reviewing the
apps.

Moreover, if i couldnt be bothered reviewing the apps, I would prob get
annoyed after a while if i couldnt dismiss the lobby message.  In this
context people could perceive it as a nag.

Perhaps you would want to back the lobby message up with
non-intrusive/subtle button in the applist which brings up the review
dialog.



Matt

On Tue, Mar 1, 2011 at 5:15 PM, Aaron Peachey <alpeachey@xxxxxxxxx> wrote:

> Hi devs!
>
> This bug report was a suggestion to prompt a user to review an app before
> uninstalling it, to which mpt responded with a very valid point (see below):
>
> Quote (mpt)
>
> ------------------------------------------------------------------------------------------------------------
> The main reason I haven't specified this before:
> <http://twitter.com/hotdogsladies/statuses/5985647059>
>
> I.e., prompting people to review things they're removing, but not things
> they're keeping, could bias reviews negatively.
>
> ------------------------------------------------------------------------------------------------------------
> Unquote
>
>
> This got me thinking. Once someone has installed an app via USC, when do
> they get the opportunity to review it? In my own experience, once I've
> installed an app, I'm generally not viewing it again in USC unless I'm
> uninstalling, so I would never review it. So, even without prompting users
> to review apps upon removal, I think our reviews will naturually pull to the
> negative side just because users aren't necessarily going to take the time
> to review apps they have installed.
>
> My proposed solution:
> Upon opening USC we currently "have X recommendations for you". I think we
> should have something similar here like "You recently installed X
> applications and haven't reviewed them yet. Click here to help out others by
> giving your opinion"
> Clicking could then take you to the history of installed apps where the
> user can invoke a review on any app they have installed (or removed I guess)
> We would only bother them with this lobby screen prompt for apps that have
> been installed over a week or so ago (to give them time to try it before
> reviewing)
>
> This should be pretty easy to implement too.
>
> Thoughts?
> cheers
> Aaron
>
>
>
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-- 
>From the mind of me!



-- 
>From the mind of me!