ubuntu-bugcontrol team mailing list archive

[HggdH <hggdh2@xxxxxxxxx>]

> 1. https://bugs.launchpad.net/ubuntu/+source/cairo-dock/+bug/296095
> 2. 
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/295980
> 3. https://bugs.launchpad.net/ubuntu/+bug/295658
> 4.
> https://bugs.launchpad.net/ubuntu/+source/postgresql-8.2/+bug/294424
> 5. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/294339
> 
> 1. I would set this as Low, as it is a minor problem, and does not
> affect 
> many users. Also the problem seems like it could be just changing the 
> debian/control file or changing the menu entries, which shouldn't be
> a 
> really big task.

Sounds reasonable, although, to be frank, I was confused on what exactly
was the issue: no enty to start cairo-dock, or cairo-dock not in the
Add/Remove Programs list? These are two different issues. And, as far as
I can see, it *does* fully install. Anyway, this is moot since the bug
has been accepted.

Good work.
> 
> 2. I would set this as Medium, possibly High if more users report it.
> It 
> isn't a "trivial" problem as such, and it is hardware related,
> possibly to 
> all of these models of laptop, therefore it could have a bigger effect
> than 
> if it was specialised hardware.

I would start with low, if no other users have had a similar issue.

> 3. Low importance, Medium if more users reported the same problem. 
> Demonstrating patience and helpfulness with newer users to Ubuntu who
> are 
> unable to properly file bugs or follow the Debugging Procedures.

Good response. Also, patience is a virtue.

> 4. Demonstrating my ability to browse through the log files and if I
> can, 
> help the reporter to solve the problem with upgrade/dpkg/apt problems.
> I 
> would again set this as Medium as it isn't a trivial problem, and I
> believe 
> this version of postgresql needs to be updated to resolve conflicts
> between 
> the 2 for future users with the same.

Good work, although I guess the bug title is inverted: you probably
meant Hardy to Intrepid (an upgrade), not Intrepid to Hardy (a downgrade
-- and unsupported to boot ;-).

> 
> 5. I would set this to High as failure to boot the Live CD is a
> severe 
> problem, and I don't think it would affect enough users to be set as 
> Critical.
> 

Not sure here, so I will not comment on the importance. But good work.

All in all: accepted. +1 from me.

Attachment: signature.asc
Description: This is a digitally signed message part