ubuntu-bugcontrol team mailing list archive

[Brian Murray <brian@xxxxxxxxxx>]

On Mon, Jan 18, 2010 at 11:44:59PM +0100, Jean-Baptiste Lallement wrote:
> Hello bug control team,
> 
> I'm glad to apply to the bugcontrol team and give some time to make
> Ubuntu better. I've already been a member of this team nearly 1 year
> ago but had to step down. I'm actively back to triaging since
> mi-november.
> 
> 1) Do you promise to be polite to bug reporters even if they are rude
> to you or Ubuntu?  Have you signed the Ubuntu Code of Conduct?
> I promise to be polite to bug reporters even if they are rude to me or
> Ubuntu. I have signed the Ubuntu Code of Conduct.
> 
> 2) Have you read Bugs/HowToTriage, Bugs/Assignment, Bugs/Status and
> Bugs/Importance? Do you have any questions about that documentation?
> I have read Bugs/HowToTriage, Bugs/Assignment and Bugs/Importance and
> I don't have any questions.
> 
> 3) What sensitive data should you look for in a private Apport crash
> report bug before making it public? See Bugs/HowToTriage for more
> information.
> In private Apport crash report, I should look for sensitive data like
> passwords,  various kind of keys, private information like phone
> numbers, bank accounts, personal informations, ...
> 
> 4) Is there a particular package or group of packages that you are
> interested in helping out with?
> I'm focusing on update/upgrade/installation issues: mainly reports
> with apport-package tag and update-manager issues.
> This drives me to work on packages with lot of installation reports
> like grub, grub2, update-manager, linux, ...
> I've written a wiki page (
> https://wiki.ubuntu.com/DebuggingInstallationIssues ) which summarize
> the most common installation/update failures and workarounds.
> To efficiently process those reports, I created some tools to scan
> buglist and report's attachments. I would like to improve apport in
> this area to improve bug reporting, user experience and reduce some
> repetitive and useless triaging work.

This is great, I am interested to hear about these tools and what
ideas you have for apport.  Are these tools available anywhere?

-- 
Brian Murray                                                 @ubuntu.com

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