ubuntu-bugcontrol team mailing list archive

[Gary Lasker <gary.lasker@xxxxxxxxxxxxx>]

Hi folks,

As one of the developers for Software Center during the Lucid cycle, I'd 
like to give my enthusiastic +1 for Kiwinote for bugcontrol.  I must say 
that I have very much appreciated the excellent bug work that Kiwinote 
has been doing for Software Center.  I know that Michael Vogt feels the 
same way (we've discussed our appreciation of Kiwinote's bug work).

When he confirms bugs, he's very meticulous in insuring that he is 
confirming the exact bug reported, often updating the description with 
additional details when needed. He takes the time to include screenshots 
when it helps to clarify the problem 
(https://bugs.launchpad.net/bugs/514849).  When he searches out 
duplicates, he is always insightful and detailed in his analysis (see 
bug https://bugs.launchpad.net/bugs/420524 for a great example of this). 
 Another appreciated quality is that he takes the time and trouble to 
retest older bugs and close them when he confirms that they have been 
fixed in a more recent release, helping to keep the outstanding bug list 
cleaner and more accurate.

In addition, when Kiwinote opens a new bug, it's always very well 
written; well thought out, researched when needed, and generally comes 
out of the box with all of the details that we need to understand the 
problem.

Brian C., I appreciate your detailed analysis and concerns, particularly 
on the issue of setting importance accurately.  Maybe it would be 
helpful if I were to clarify a couple of issues:

>     5b. https://bugs.launchpad.net/bugs/530187
>
>  I don't understand why you assigned yourself to the bug report here
> since Gary Lasker fixed it.

Oh, I can't take the credit for this.  Kiwinote indeed fixed it, see his 
branch linked from the bug, and this line in the changelog:

* merge lp:~kiwinote/software-center/bug530187, many thanks to
    "Kiwinote" (LP: #530187)

> - https://bugs.launchpad.net/bugs/528051
>  528051 - you said high, but it's only wishlist

Actually, here is a case where Kiwinote's deep familiarity with Software 
Center is of such great value.  I think it's not so obvious when reading 
the bug description, but this bug is a major usability issue and I would 
not consider it "wishlist".  See the comment in the description "This 
list is very slow to load and impossible to browse."  This is very true, 
and so if not exactly "high", it's certainly "medium" imo as this bug 
"has a moderate impact on a core application".

I'll leave off here.  It's certainly arguable that Kiwinote could 
benefit from additional review of the exact criteria in setting bug 
importances, but in my opinion his many strengths, his hard work, and 
the consistently very high quality of his bug work more than compensate 
for this. I have every confidence that he will quickly master the 
essential skill of accurate setting of importance as well.

Thanks very much for reading and considering my comments,
Gary Lasker


Brian Curtis wrote:
> Hi Kiwinote,
>
> On Wed, Mar 24, 2010 at 10:02 AM, Kiwinote <kiwinote@xxxxxxxxx 
> <mailto:kiwinote@xxxxxxxxx>> wrote:
>
>     5a. https://bugs.launchpad.net/bugs/518127
>
>  Good keeping up to date on bugs that are fixed.
>
>     5b. https://bugs.launchpad.net/bugs/530187
>
>  I don't understand why you assigned yourself to the bug report here 
> since Gary Lasker fixed it.
>
>     5c. https://bugs.launchpad.net/bugs/497109
>
>  Since it's a usability issue, I think this is more of a low importance 
> bug then medium.
>
>     5d. https://bugs.launchpad.net/bugs/542892
>
>  A cosmetic/usability issue that does not limit the functionality of an 
> application = Low Importance. Not medium
>
>     5e. https://bugs.launchpad.net/bugs/420524
>
>  OK here.
>
>     5f. https://bugs.launchpad.net/bugs/545187
>
>  OK here.
>
>
>     I notice that only two of the above need the desired importance, so
>     here are a few more bugs chosen to demonstrate deciding importances.
>     - low: https://bugs.launchpad.net/bugs/514859,
>     https://bugs.launchpad.net/bugs/425850
>     - medium: https://bugs.launchpad.net/bugs/514874,
>     https://bugs.launchpad.net/bugs/514846
>     - high: https://bugs.launchpad.net/bugs/514875,
>     https://bugs.launchpad.net/bugs/528051
>
>  514875 - you said high, but it's only medium
>  528051 - you said high, but it's only wishlist
>  514874 - you said medium, but it's only low
> won't go any further
>
> Kiwinote: You still need some work on correct importance settings in 
> bugs.  Please refer to [1] when setting importance.  You seem to 
> understand looking for duplicates, and that there's certain information 
> needed in the reports, and the idea of upstreaming, but the 6 examples 
> you chose didn't reflect those very well.
>
> Im going to say -1 because you are very close, but there are still 
> things you should probably improve upon.  Don't hesitate to contact me 
> on #ubuntu-bugs in freenode IRC if you want any help.
>
> [1] https://wiki.ubuntu.com/Bugs/Importance
>
> ~Brian C.
>
> --
> Research is what I'm doing when I don't know what I'm doing.  
> --Wernher Von Braun
> "The second law of thermodynamics: If you think things are in a mess 
> now, JUST WAIT!!"
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