ubuntu-phone team mailing list archive

[Brian Murray <brian@xxxxxxxxxx>]

On Thu, Apr 23, 2015 at 07:48:08PM +0200, Michał Sawicz wrote:
> W dniu 23.04.2015 o 18:59, Cos64 pisze:
> > My BQ phone just freezed when I wanted to switch off cellular data.
> > After about a minute, the spinning Ubuntu circle appeared on a black
> > screen (like the boot screen) and the phone recovered.
> > Is there any way I can find out what caused it to freeze? Some log files?
> 
> This likely means that the shell crashed. You can go to (language may vary):
> 
> System Settings → Privacy and Security → Diagnostics → Previously sent
> reports
> 
> You'll then see a list of crash reports sent from your device. Access to
> them, however, is restricted to members of Ubuntu Bug Control¹ for
> security reasons. We're looking at the incoming reports so you don't
> have to :)

Actually, its not restricted to Ubuntu Bug Control, there is a different
group (comprised of people who have signed a form[1] and some Canonical
employees) that can view individual crash reports and their respective
buckets. Additionally, when bug reports are opened by the Error Tracker
they are public as they do not contain any sensitive information.

[1] https://forms.canonical.com/reports/

--
Brian Murray

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