ubuntu-phone team mailing list archive

[Michal Karnicki <michal.karnicki@xxxxxxxxxxxxx>]

webogram may be using a diffent DC/DCs. push notifications are delivered to
you via Ubuntu push intrastructure, so if you were forcefully signed out,
the app did not have a change to unregister from push messages with
Telegram. I still haven't received a reply from TTF, please stay put. I
don't need more details, I will continue try reproduce the problem,
probably iterate through other DC's manually.

Thanks,
karni

On Tue, Aug 11, 2015 at 1:23 PM, Mitchell Reese <dev@xxxxxxxxxxxxxxxxxxxxx>
wrote:

> i don't think its a Telegram server issue. At least, I don't think its
> only a telegram server issue...
>
> When I'm logged out, I still get notification messages from Telegram in
> the messaging icon. If it were something purely location based (i.e., a
> problem with their servers here) i would expect to not receive any
> notifications at all after being logged out. It seems likea bug on the
> client side. Also specific to the last release - the last two didn't have
> this problem, neither does Webogram.
>
> What can I do to further troubleshoot this issue?
>
> Thanks.
>
> Mitchell
>
>
>
> On Tuesday, 11 August 2015 7:14:55 PM AEST, Michal Karnicki wrote:
>
>> Hi Mitchell,
>>
>> Thanks for getting back to me. I'm running Cutegram on desktop and two
>> phones, all signed in to same account. I send a message and wait, no
>> crashes. I'm wondering if this may be affecting only far east, as the
>> issue
>> has been reproduced by you (from Australia I assume :) ?) and three team
>> mates in Asia. I reached out to TTF again. We should not be receiving the
>> AUTH_KEY_UNREGISTERED.
>>
>> On Mon, Aug 10, 2015 at 11:37 PM, Mitchell Reese <
>> dev@xxxxxxxxxxxxxxxxxxxxx>
>> wrote:
>>
>> Hi Karni, the problem mainly exists using multiple devices at the same
>>> time - is this how you are testing it? Will add a pastebin from my device
>>> to Launchpad later today.
>>> M
>>>
>>>
>>> On Tuesday, 11 August 2015 2:21:52 AM AEST, Michal Karnicki wrote:
>>>
>>> Hi Mittchell,
>>>>
>>>> I'm not experiencing the same problem using webogram and the app running
>>>> on
>>>> Meizu / BQ phones. However, I left comments on the bug on lp as I'm
>>>> trying
>>>> to reproduce the problem people have been reporting. Thanks for your
>>>> patience.
>>>>
>>>> Sincerely,
>>>> karni
>>>>
>>>> On Fri, Aug 7, 2015 at 3:32 AM, Mitchell Reese <
>>>> dev@xxxxxxxxxxxxxxxxxxxxx
>>>> >
>>>> wrote:
>>>>
>>>> Ok, have done some more troubleshooting with Telegram, and have
>>>> discovered
>>>>
>>>>> a few things:
>>>>>
>>>>> 1. This bug is definitely with the Ubuntu Touch client - there are no
>>>>>    issues for me with either the Desktop Ubuntu Telegram client, or
>>>>>    with the web interface.
>>>>> 2. This shows up on both a BQ and Nexus 7, both running rc-proposed
>>>>> 3. The bug seems related to conflicts with other devices - i.e., if I
>>>>>    ONLY tun Telegram on my BQ device, all seems fine. When I use my
>>>>>    laptop with the desktop version installed however, my BQ logs out.
>>>>>    Same thing happens with the Nexus 7, except then BOTH the Nexus 7
>>>>>    and BQ log out.
>>>>> 4. None of this happens using the webogram webapp with my Nexus 7 and
>>>>>    BQ, ruling out Telegrams servers.
>>>>>
>>>>> Here's a pastebin of the log on my BQ:
>>>>> http://paste.ubuntu.com/12017824
>>>>>
>>>>> Seems different from the bug below, so will create a separate one later
>>>>> tonight. Am interested to hear if other people are experiencing similar
>>>>> issues.
>>>>>
>>>>> Mitchell
>>>>>
>>>>>
>>>>> On 31/07/15 15:37, YC Cheng wrote:
>>>>>
>>>>> Hi, not sure if this is something similar to what you see ?
>>>>>
>>>>>>
>>>>>> https://bugs.launchpad.net/libqtelegram/+bug/1479680
>>>>>>
>>>>>> If not, open bug there.
>>>>>>
>>>>>> YC
>>>>>>
>>>>>> 2015-07-31 12:56 GMT+08:00 Mitchell Reese <dev@xxxxxxxxxxxxxxxxxxxxx
>>>>>> <mailto:dev@xxxxxxxxxxxxxxxxxxxxx>>:
>>>>>>
>>>>>>     Hi, I've got a major problem with the native Telegram app - I keep
>>>>>>     getting logged out, with 'Unauthorised' as the message. This is
>>>>>>     very bizarre, as I didn't have a problem before the most recent
>>>>>>     update. Also, this isn't happening with Webogram (webapp based
>>>>>>     Telegram) on my BQ 4.5, nor on my laptop. This is definitely an
>>>>>>     issue with the Telegram app.
>>>>>>
>>>>>>     Could someone please tell me how to troubleshoot this, and add a
>>>>>>     bug report? Is anyone else having issues with Telegram on their BQ
>>>>>>     4.5 with rc-proposed?
>>>>>>
>>>>>>     Thanks,
>>>>>>
>>>>>>     Mitchell
>>>>>>
>>>>>>     --     Mailing list: https://launchpad.net/~ubuntu-phone
>>>>>>     <https://launchpad.net/%7Eubuntu-phone>
>>>>>>     Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>>>>>>     <mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
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>>>>>>     <https://launchpad.net/%7Eubuntu-phone>
>>>>>>     More help   : https://help.launchpad.net/ListHelp
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>> Mailing list: https://launchpad.net/~ubuntu-phone
>>>>> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>>>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>> --
>>> Sent using Dekko from my Ubuntu device
>>>
>>>
>>
>>
>>
>
>
> --
> Sent using Dekko from my Ubuntu device
>



-- 
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Professional and Engineering Services
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