ubuntu-phone team mailing list archive

[Robert Park <robert.park@xxxxxxxxxxxxx>]

Hmmmmmmm i remember writing code that made the form clear but it must not
be getting called for some reason.

How about this: i make the form clear and also redirect to the permalink
page so you only see the new ticket. Is that a good idea? Or will people
prefer to stay on the same page even if it means the new ticket potentially
not being visible?

Another option: dialogue box indicating successful ticket creation.

Let me know what you prefer and I'll implement it on my Monday morning (us
west).
On Aug 31, 2015 1:33 AM, "Alfonso Sanchez-Beato" <
alfonso.sanchez-beato@xxxxxxxxxxxxx> wrote:

>
>
> On Mon, Aug 31, 2015 at 10:21 AM, Michael Zanetti <
> michael.zanetti@xxxxxxxxxxxxx> wrote:
>
>> So right now for example I was on the "Mine" page. The newly created
>> request appeared on the bottom of the list. But even if it appears as
>> the first entry, I would expect the form that I just filled in to do
>> something visually (clearing the fields, add a green highlight like LP
>> does or something) to give some feedback that the button press was
>> successfull.
>>
>
> I experienced the same issue: I did not notice that the request had been
> added to the top and clicked again. Clearing the fields or some additional
> feedback as mzanetti suggest would help.
>
>
>>
>> On 31.08.2015 10:12, Robert Park wrote:
>> > Hmmmmmmm, so you were on a page that hid the new request? If you're on
>> > the front page the new request would appear at the top of the list.
>> >
>> > On Aug 31, 2015 12:42 AM, "Michael Zanetti"
>> > <michael.zanetti@xxxxxxxxxxxxx <mailto:michael.zanetti@xxxxxxxxxxxxx>>
>> > wrote:
>> >
>> >     Hi,
>> >
>> >     yes, when you click the "Create new request" button, it does create
>> a
>> >     new row, but it doesn't clear the input fields, or gives any other
>> >     visual clue that it has happened. This caused me to hit that button
>> >     mulitiple times too until I realized I created multiple requests
>> >     with that.
>> >
>> >     Cheers,
>> >     Michael
>> >
>> >     On 31.08.2015 09 <tel:31.08.2015%2009>:27, Robert Park wrote:
>> >     > Hi everybody, I just glanced over the abandoned requests page
>> today:
>> >     >
>> >     > https://requests.ci-train.ubuntu.com/#/tickets?status=Abandoned
>> >     >
>> >     > And I'm seeing lots of groups of 3 or 4 near-identical (or totally
>> >     > identical) requests that are all abandoned.
>> >     >
>> >     > Is something going wrong that's causing people to create multiple
>> >     > requests by mistake? Can somebody fill me in on what led to this
>> >     > situation so I can prevent it from happening again?
>> >     >
>> >     > Thanks!
>> >     >
>> >
>> >
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>