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Message #15299
Re: Problems with duplicated Abandoned requests?
+1 for jumping to the new request
On 31.08.2015 10:51, Robert Park wrote:
> Hmmmmmmm i remember writing code that made the form clear but it must
> not be getting called for some reason.
>
> How about this: i make the form clear and also redirect to the permalink
> page so you only see the new ticket. Is that a good idea? Or will people
> prefer to stay on the same page even if it means the new ticket
> potentially not being visible?
>
> Another option: dialogue box indicating successful ticket creation.
>
> Let me know what you prefer and I'll implement it on my Monday morning
> (us west).
>
> On Aug 31, 2015 1:33 AM, "Alfonso Sanchez-Beato"
> <alfonso.sanchez-beato@xxxxxxxxxxxxx
> <mailto:alfonso.sanchez-beato@xxxxxxxxxxxxx>> wrote:
>
>
>
> On Mon, Aug 31, 2015 at 10:21 AM, Michael Zanetti
> <michael.zanetti@xxxxxxxxxxxxx
> <mailto:michael.zanetti@xxxxxxxxxxxxx>> wrote:
>
> So right now for example I was on the "Mine" page. The newly created
> request appeared on the bottom of the list. But even if it
> appears as
> the first entry, I would expect the form that I just filled in to do
> something visually (clearing the fields, add a green highlight
> like LP
> does or something) to give some feedback that the button press was
> successfull.
>
>
> I experienced the same issue: I did not notice that the request had
> been added to the top and clicked again. Clearing the fields or some
> additional feedback as mzanetti suggest would help.
>
>
>
> On 31.08.2015 10 <tel:31.08.2015%2010>:12, Robert Park wrote:
> > Hmmmmmmm, so you were on a page that hid the new request? If you're on
> > the front page the new request would appear at the top of the list.
> >
> > On Aug 31, 2015 12:42 AM, "Michael Zanetti"
> > <michael.zanetti@xxxxxxxxxxxxx
> <mailto:michael.zanetti@xxxxxxxxxxxxx>
> <mailto:michael.zanetti@xxxxxxxxxxxxx
> <mailto:michael.zanetti@xxxxxxxxxxxxx>>>
> > wrote:
> >
> > Hi,
> >
> > yes, when you click the "Create new request" button, it does create a
> > new row, but it doesn't clear the input fields, or gives any other
> > visual clue that it has happened. This caused me to hit that button
> > mulitiple times too until I realized I created multiple requests
> > with that.
> >
> > Cheers,
> > Michael
> >
> > On 31.08.2015 09 <tel:31.08.2015%2009> <tel:31.08.2015%2009>:27,
> Robert Park wrote:
> > > Hi everybody, I just glanced over the abandoned requests page today:
> > >
> > > https://requests.ci-train.ubuntu.com/#/tickets?status=Abandoned
> > >
> > > And I'm seeing lots of groups of 3 or 4 near-identical (or totally
> > > identical) requests that are all abandoned.
> > >
> > > Is something going wrong that's causing people to create multiple
> > > requests by mistake? Can somebody fill me in on what led to this
> > > situation so I can prevent it from happening again?
> > >
> > > Thanks!
> > >
> >
> >
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>
>
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