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Re: Problems with duplicated Abandoned requests?

 

+1 for jumping to the new request

On 31.08.2015 10:51, Robert Park wrote:
> Hmmmmmmm i remember writing code that made the form clear but it must
> not be getting called for some reason.
> 
> How about this: i make the form clear and also redirect to the permalink
> page so you only see the new ticket. Is that a good idea? Or will people
> prefer to stay on the same page even if it means the new ticket
> potentially not being visible?
> 
> Another option: dialogue box indicating successful ticket creation.
> 
> Let me know what you prefer and I'll implement it on my Monday morning
> (us west).
> 
> On Aug 31, 2015 1:33 AM, "Alfonso Sanchez-Beato"
> <alfonso.sanchez-beato@xxxxxxxxxxxxx
> <mailto:alfonso.sanchez-beato@xxxxxxxxxxxxx>> wrote:
> 
> 
> 
>     On Mon, Aug 31, 2015 at 10:21 AM, Michael Zanetti
>     <michael.zanetti@xxxxxxxxxxxxx
>     <mailto:michael.zanetti@xxxxxxxxxxxxx>> wrote:
> 
>         So right now for example I was on the "Mine" page. The newly created
>         request appeared on the bottom of the list. But even if it
>         appears as
>         the first entry, I would expect the form that I just filled in to do
>         something visually (clearing the fields, add a green highlight
>         like LP
>         does or something) to give some feedback that the button press was
>         successfull.
> 
> 
>     I experienced the same issue: I did not notice that the request had
>     been added to the top and clicked again. Clearing the fields or some
>     additional feedback as mzanetti suggest would help.
>      
> 
> 
>         On 31.08.2015 10 <tel:31.08.2015%2010>:12, Robert Park wrote:
>         > Hmmmmmmm, so you were on a page that hid the new request? If you're on
>         > the front page the new request would appear at the top of the list.
>         >
>         > On Aug 31, 2015 12:42 AM, "Michael Zanetti"
>         > <michael.zanetti@xxxxxxxxxxxxx
>         <mailto:michael.zanetti@xxxxxxxxxxxxx>
>         <mailto:michael.zanetti@xxxxxxxxxxxxx
>         <mailto:michael.zanetti@xxxxxxxxxxxxx>>>
>         > wrote:
>         >
>         >     Hi,
>         >
>         >     yes, when you click the "Create new request" button, it does create a
>         >     new row, but it doesn't clear the input fields, or gives any other
>         >     visual clue that it has happened. This caused me to hit that button
>         >     mulitiple times too until I realized I created multiple requests
>         >     with that.
>         >
>         >     Cheers,
>         >     Michael
>         >
>         >     On 31.08.2015 09 <tel:31.08.2015%2009> <tel:31.08.2015%2009>:27,
>         Robert Park wrote:
>         >     > Hi everybody, I just glanced over the abandoned requests page today:
>         >     >
>         >     > https://requests.ci-train.ubuntu.com/#/tickets?status=Abandoned
>         >     >
>         >     > And I'm seeing lots of groups of 3 or 4 near-identical (or totally
>         >     > identical) requests that are all abandoned.
>         >     >
>         >     > Is something going wrong that's causing people to create multiple
>         >     > requests by mistake? Can somebody fill me in on what led to this
>         >     > situation so I can prevent it from happening again?
>         >     >
>         >     > Thanks!
>         >     >
>         >
>         >
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> 
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