ubuntu-phone team mailing list archive

[Krzysztof Tataradziński <ktatar156@xxxxxxxxx>]

Fast update.
10 minutes ago I heard that I've received SMS. Button was blinking, but no
response, can't wake up screen, look at video
https://www.sendspace.com/file/35eenn
I had to hold power button long time to reset phone.

2015-09-14 22:51 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:

> feel free to ping on IRC freenode in #ubuntu-mir tomorrow, European
> morning is fine people will be able to help, "alf" is specifically chasing
> this one.
>
> On Mon, Sep 14, 2015 at 2:56 PM, Krzysztof Tataradziński <
> ktatar156@xxxxxxxxx> wrote:
>
>> Hi Kevin,
>> I can help tomorrow (I'm going sleep now), but I need a step by step what
>> to do; if that's important I must admin I don't have Ubuntu on desktop, but
>> Arch.
>> After we find all information we need, will be possible to back into
>> default system packages/files/etc.? I mean without additional files that I
>> need install to find what that bug is about. After all I just want to have
>> clean system as before ;)
>>
>> Best regards,
>> Krzysztof Tataradziński
>> https://launchpad.net/~ktatar156
>>
>> 2015-09-14 21:18 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
>>
>>> Hi guys - I believe we already have this bug logged.
>>> We are driving ourselves nuts trying to replicate. Only a couple of
>>> folks in the company have rarely seen.
>>>
>>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566
>>>
>>> Krzysztof if you are seeing this frequently we'd love some help in debug.
>>> I don't know if you'd be willing to do, but we'd like a backtrace of the
>>> device in the stuck state - but for the interesting bits we'd need you to
>>> install libc and libstdc++ dbg packages, as well as mir dbg symbols. There
>>> are some instructions in the bug, but i'll try to make it even more clear.
>>>
>>> br,kg
>>>
>>> On Mon, Sep 14, 2015 at 1:57 PM, Marco Graziotti <
>>> graziottimarco@xxxxxxxxx> wrote:
>>>
>>>> Try to open a new bug. Maybe other mx4 users can add more dettails.
>>>>
>>>> I don't know why this happen.
>>>>
>>>> Marco
>>>>
>>>> Il lunedì 14 settembre 2015, Krzysztof Tataradziński <
>>>> ktatar156@xxxxxxxxx> ha scritto:
>>>> > I thought that for now apps can't start with phone boot. But the
>>>> problem is that I use phone, in example sending SMS. Next I turn screen
>>>> off. 2 minutes later I turn it on again, but touch don't work.
>>>> > 2015-09-14 19:57 GMT+02:00 Marco Graziotti <graziottimarco@xxxxxxxxx
>>>> >:
>>>> >>
>>>> >> Hi,
>>>> >>
>>>> >> try to remember what kind of app have you installed before that this
>>>> issue happened.
>>>> >> Maybe this problem is caused by an app that start itself when the
>>>> phone boot up.
>>>> >>
>>>> >> As I say, I have two MX4 and i don't have this issue.
>>>> >>
>>>> >> Marco
>>>> >>
>>>> >>
>>>> >>
>>>> >> Il 14/09/2015 19:53, Krzysztof Tataradziński ha scritto:
>>>> >>
>>>> >> Hi Marco,
>>>> >> Yes, two days ago I done factory reset and today I find that bug
>>>> again. From Google+ I saw that also Turan Mahmudov is having that issue.
>>>> >> Best regards,
>>>> >> Krzysztof Tataradziński
>>>> >> https://launchpad.net/~ktatar156
>>>> >> 2015-09-14 19:41 GMT+02:00 Marco Graziotti <graziottimarco@xxxxxxxxx
>>>> >:
>>>> >>>
>>>> >>> Hi Krzysztof,
>>>> >>>
>>>> >>> In my house I have two Meizu MX4 with OTA-6 installed (Arale r4),
>>>> and i don't have this issue.
>>>> >>> You tried with a "factory reset"?
>>>> >>>
>>>> >>> Best regards,
>>>> >>>
>>>> >>> Marco Graziotti
>>>> >>>
>>>> >>>
>>>> >>> Il 14/09/2015 19:23, Krzysztof Tataradziński ha scritto:
>>>> >>>
>>>> >>> Hello,
>>>> >>> Since OTA-6 I'm facing strange issues.
>>>> >>> Sometimes my phone is turning off automatically (don't know when, I
>>>> saw that when I take it from my pocket) and sometimes touch don't work
>>>> (need to restart phone to get it working again). Could someone help me?
>>>> >>> Is that a known bug? If yes, when we can expect some hotfix (I
>>>> think this is so important that it should be repaired before OTA-7)
>>>> >>>
>>>> https://plus.google.com/+KrzysztofTataradzi%C5%84ski/posts/7RdgFYtZ5sh
>>>> >>>
>>>> >>> Best regards,
>>>> >>> Krzysztof Tataradziński
>>>> >>> https://launchpad.net/~ktatar156
>>>> >>>
>>>> >>>
>>>> >>>
>>>> >>
>>>> >>
>>>> >
>>>> >
>>>>
>>>> --
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>>>>
>>>>
>>>
>>
>