ubuntu-phone team mailing list archive

[Gustavo Boiko <gustavo.boiko@xxxxxxxxxxxxx>]

Hi Gilles

On Thu, Sep 24, 2015 at 2:30 PM, Gilles Moreau <skrum365@xxxxxxxxx> wrote:

> Hi,
>
> I just found chat was going on With this bug. In fact, the app is
> doing just fine. I saw that there is a strip in the middle of the
> screen where the touch is not responding at all. It goes from the left
> side to the right.
>

Interesting, I am not sure what could have caused that. In any case, we are
making sure the touch area of the send button is increased so that it is
easier to press.


> I suppose It is a technical problem since it appears in every part of
> the phone. But I do not remember dropping accidently my phone or any
> event of this kind...
>
> I think, but I am not sure, that it appeared right after OTA-6.
>
> Any suggestions ?
>

I am not sure, maybe if there is a way to dump touch events to make sure
they are being recognized by the system, but that's beyond my knowledge
unfortunately.

Thank you for spending time investigating the issue anyways.

Le jeudi 24 septembre 2015, Marco Graziotti <graziottimarco@xxxxxxxxx> a
> écrit :
> >
> > Hi list,
> >
> > same problem for me in Meizu MX4 (arale r4).
> > When I write an sms or mms message if the cursor remain on the "text
> box", the send button don't work, I have to tap on the "telephone number
> box" to permit at the send button to work.
> >
> > There's a bug open?
> >
> > Thank you,
> >
> > Marco
> >
> > Il 21/09/2015 19:35, Gustavo Boiko ha scritto:
> >
> > Hi Gilles
> > Sorry to hear you are having problems with messaging-app. Would you mind
> reporting a bug and providing us with the messaging-app log file located at:
> > /home/phablet/.cache/upstart/application-legacy-messaging-app-.log
> > The second problem (the one after restoring the system), does it show
> any other dialog or just the swipe item tutorial? You tried clicking the
> "Got it" button (that's the confirm button you mentioned?)
> > Please let me know if you need any help reporting the bug and retrieving
> the log files.
> > Cheers
> > Boiko
> >
> > On Sun, Sep 20, 2015 at 5:31 PM, Gilles Moreau <skrum365@xxxxxxxxx>
> wrote:
> >>
> >> Hello,
> >>
> >> I am currently facing severe issue with my new Meizu MX4. Since OTA 6,
> the send button in the messaging app is not working. The only way I managed
> to send messages is to swipe from right to left to display all the opened
> apps, then go back to the messaging app and hit the button.
> >> But anyway, after a fews messages, the send button won't work (It does
> the same after rebooting the phone).
> >>
> >> I tried to restore the phone default value by reintializing it in
> system app. After rebooting, I have another issue. After I sent my first
> message, the screen is stuck in welcome mode showing the message actions
> you can do when swiping right or left on a message. There is no response
> when a hit the "confirm" button...
> >>
> >> I really need help with this.
> >>
> >> Thank a lot.
> >> Gilles.
> >>
> >> --
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> >>
>

Cheers

Boiko