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Re: [Meizu MX4] The sent button in messaging app won't respond

 


Hi Gilles and Gustavo,

in my own case I don't have problem with touch in the middle of the screen.
I have this problem only with send button in the "messages" function.

My MX4 is new too, and I never drop it accidently.

In this days I wanna pay attention to see if the problem happen with other application, like Telegram.

Marco

Il 24/09/2015 20:14, Gustavo Boiko ha scritto:
Hi Gilles

On Thu, Sep 24, 2015 at 2:30 PM, Gilles Moreau <skrum365@xxxxxxxxx <mailto:skrum365@xxxxxxxxx>> wrote:

    Hi,

    I just found chat was going on With this bug. In fact, the app is
    doing just fine. I saw that there is a strip in the middle of the
    screen where the touch is not responding at all. It goes from the left
    side to the right.


Interesting, I am not sure what could have caused that. In any case, we are making sure the touch area of the send button is increased so that it is easier to press.

    I suppose It is a technical problem since it appears in every part of
    the phone. But I do not remember dropping accidently my phone or any
    event of this kind...

    I think, but I am not sure, that it appeared right after OTA-6.

    Any suggestions ?


I am not sure, maybe if there is a way to dump touch events to make sure they are being recognized by the system, but that's beyond my knowledge unfortunately.

Thank you for spending time investigating the issue anyways.

    Le jeudi 24 septembre 2015, Marco Graziotti
    <graziottimarco@xxxxxxxxx <mailto:graziottimarco@xxxxxxxxx>> a écrit :
    >
    > Hi list,
    >
    > same problem for me in Meizu MX4 (arale r4).
    > When I write an sms or mms message if the cursor remain on the
    "text box", the send button don't work, I have to tap on the
    "telephone number box" to permit at the send button to work.
    >
    > There's a bug open?
    >
    > Thank you,
    >
    > Marco
    >
    > Il 21/09/2015 19:35, Gustavo Boiko ha scritto:
    >
    > Hi Gilles
    > Sorry to hear you are having problems with messaging-app. Would
    you mind reporting a bug and providing us with the messaging-app
    log file located at:
    > /home/phablet/.cache/upstart/application-legacy-messaging-app-.log
    > The second problem (the one after restoring the system), does it
    show any other dialog or just the swipe item tutorial? You tried
    clicking the "Got it" button (that's the confirm button you
    mentioned?)
    > Please let me know if you need any help reporting the bug and
    retrieving the log files.
    > Cheers
    > Boiko
    >
    > On Sun, Sep 20, 2015 at 5:31 PM, Gilles Moreau
    <skrum365@xxxxxxxxx <mailto:skrum365@xxxxxxxxx>> wrote:
    >>
    >> Hello,
    >>
    >> I am currently facing severe issue with my new Meizu MX4. Since
    OTA 6, the send button in the messaging app is not working. The
    only way I managed to send messages is to swipe from right to left
    to display all the opened apps, then go back to the messaging app
    and hit the button.
    >> But anyway, after a fews messages, the send button won't work
    (It does the same after rebooting the phone).
    >>
    >> I tried to restore the phone default value by reintializing it
    in system app. After rebooting, I have another issue. After I sent
    my first message, the screen is stuck in welcome mode showing the
    message actions you can do when swiping right or left on a
    message. There is no response when a hit the "confirm" button...
    >>
    >> I really need help with this.
    >>
    >> Thank a lot.
    >> Gilles.
    >>
    >> --
    >> Mailing list: https://launchpad.net/~ubuntu-phone
    <https://launchpad.net/%7Eubuntu-phone>
    >> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
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    >>


Cheers

Boiko


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