ubuntu-phone team mailing list archive

[John McAleely <john.mcaleely@xxxxxxxxxxxxx>]

Ubuntu does not update silently.

Assuming you are on the default settings, there has been no OS update for
some weeks (The next is due soon). It will, as always, require your action
before installing.

Application updates are similar, but more frequent. Without knowing what
applications you have, it is impossible to know when the last one was.
Again, however, your action is needed.

So it seems any problem you have is unlikely to be the result of software
updates.

There is a factory reset option in the settings if you wish to reset.
'Wiping the cache' is an android-ism.

J


On 16 November 2015 at 21:41, Marco Graziotti <graziottimarco@xxxxxxxxx>
wrote:

>
> Thank you guys for your answers,
>
> but I think I was not able to explain the problem.
>
> I said that I have two MX4, used by two different people. These phones
> have the same problem and in both it started in the same day (15 november).
> So, I don't think it's an hardware issue, in addition my phone never fell
> down.
>
> I don't understand why I have this problem.
> Maybe there are updates that we received during the day that didn't
> require our approval? Something like a "silent" update.
>
> I see a strange behaviour from the phone, for example if I connect via usb
> the phone to my pc with ubuntu 15.10 the problem seems mitigate, why?
>
> There's a method to wipe the cache? how can I restore my phone?
>
> Thank you,
>
> Marco Graziotti
>
>
>
> Il 16/11/2015 20:43, vampireechidna@xxxxxxxxxxx ha scritto:
>
> Hello,
>
> I don't have any issues with my MX4 when it comes to the touch screen. All
> apps seem to open correctly. I would assume you may well have a faulty MX4.
>
>
>
> -------- Original Message --------
> From:Marco Graziotti
> Sent:Mon, 16 Nov 2015 18:28:36 +0000
> To:ubuntu-phone ,Marco Graziotti
> Subject:[Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone,
> serious problem using touch screen
>
> Hi list,
>
> I have two Meizu MX4 (Arale r6), from yesterday (15 november 2015) I
> have a problem with the touch screen. I can't answer to a call, when I
> try to open an app it seems like the touch surface is shifted, for
> example: if I touch with my finger an icon in the bottom of the display,
> the OS open an app placed at the middle of the display.
>
> What did it happen? The other MX4 is having the same problem since
> yesterday, but in this second case it's not happening always.
> Are there any updates that we received during the day that didn't
> require our approval? Why do I have the similar problem in two phones?
>
> Can I send to you a syslog or dmesg? In case, how? And how can I restore
> my phone? I can't use it like this.
>
> Thank you
>
> Marco Graziotti
>
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