Ubuntu does not update silently.
Assuming you are on the default settings, there has been no OS update
for some weeks (The next is due soon). It will, as always, require
your action before installing.
Application updates are similar, but more frequent. Without knowing
what applications you have, it is impossible to know when the last one
was. Again, however, your action is needed.
So it seems any problem you have is unlikely to be the result of
software updates.
There is a factory reset option in the settings if you wish to reset.
'Wiping the cache' is an android-ism.
J
On 16 November 2015 at 21:41, Marco Graziotti
<graziottimarco@xxxxxxxxx <mailto:graziottimarco@xxxxxxxxx>> wrote:
Thank you guys for your answers,
but I think I was not able to explain the problem.
I said that I have two MX4, used by two different people. These
phones have the same problem and in both it started in the same
day (15 november).
So, I don't think it's an hardware issue, in addition my phone
never fell down.
I don't understand why I have this problem.
Maybe there are updates that we received during the day that
didn't require our approval? Something like a "silent" update.
I see a strange behaviour from the phone, for example if I connect
via usb the phone to my pc with ubuntu 15.10 the problem seems
mitigate, why?
There's a method to wipe the cache? how can I restore my phone?
Thank you,
Marco Graziotti
Il 16/11/2015 20:43, vampireechidna@xxxxxxxxxxx
<mailto:vampireechidna@xxxxxxxxxxx> ha scritto:
Hello,
I don't have any issues with my MX4 when it comes to the touch
screen. All apps seem to open correctly. I would assume you may
well have a faulty MX4.
-------- Original Message --------
From:Marco Graziotti
Sent:Mon, 16 Nov 2015 18:28:36 +0000
To:ubuntu-phone ,Marco Graziotti
Subject:[Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use
the phone, serious problem using touch screen
Hi list,
I have two Meizu MX4 (Arale r6), from yesterday (15 november 2015) I
have a problem with the touch screen. I can't answer to a call,
when I
try to open an app it seems like the touch surface is shifted, for
example: if I touch with my finger an icon in the bottom of the
display,
the OS open an app placed at the middle of the display.
What did it happen? The other MX4 is having the same problem since
yesterday, but in this second case it's not happening always.
Are there any updates that we received during the day that didn't
require our approval? Why do I have the similar problem in two
phones?
Can I send to you a syslog or dmesg? In case, how? And how can I
restore
my phone? I can't use it like this.
Thank you
Marco Graziotti
--
Mailing list: https://launchpad.net/~ubuntu-phone
<https://launchpad.net/%7Eubuntu-phone>
Post to : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
<mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
Unsubscribe : https://launchpad.net/~ubuntu-phone
<https://launchpad.net/%7Eubuntu-phone>
More help : https://help.launchpad.net/ListHelp
--
Mailing list: https://launchpad.net/~ubuntu-phone
<https://launchpad.net/%7Eubuntu-phone>
Post to : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
<mailto:ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
Unsubscribe : https://launchpad.net/~ubuntu-phone
<https://launchpad.net/%7Eubuntu-phone>
More help : https://help.launchpad.net/ListHelp
